Get onto the on-line chat support, they can reset the license counts for you. I've done this a number of time, just have the key ready.
Mike From: HELP_PC [mailto:[EMAIL PROTECTED] Sent: 02 May 2008 18:23 To: NT System Admin Issues Subject: R: Norton AV I am not sure you may transfer this kind of license. Unless you registered a norton account and uninstall the machine.Should ask Sym support GuidoElia HELPPC ________________________________ Da: Glen Johnson [mailto:[EMAIL PROTECTED] Inviato: venerdì 2 maggio 2008 16.10 A: NT System Admin Issues Oggetto: RE: Norton AV Guess I should have been a bit clearer. The 4 new computers are to replace 4 of the original 5 so when it's all done, they will only have the AV on 5 computers as the license allows. I'm just wondering how to transfer the license? I'm going to try uninstalling one of the old ones and see if that will let the new one activate. If not, I'll call Norton and hear what they have to say. Thanks, From: HELP_PC [mailto:[EMAIL PROTECTED] Sent: Friday, May 02, 2008 9:15 AM To: NT System Admin Issues Subject: R: Norton AV No, reinstall the new one with a new code GuidoElia HELPPC ________________________________ Da: Glen Johnson [mailto:[EMAIL PROTECTED] Inviato: venerdì 2 maggio 2008 15.05 A: NT System Admin Issues Oggetto: Norton AV If anyone has been through this before, I'd appreciate a quick reply. We have a unit that bought a 5 station license for Norton 2008. It's been installed on their 5 computers for a couple of months. They just got 4 new computers and when I installed Norton, it installed and activated on 3 of the 4 new boxes. 4th try and activation failed. Not surprising. Anyway, my question is, am I going to have to call Norton to get this resolved or can I fire up one of the old computers, uninstall Norton? Will uninstalling Norton free up the license count so that the last machine can be activated? Thanks. Glen. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
