Just a thought - OWA has a self service option. It will notify you your password has expired and will allow you to change it through the OWA front end web client, although it's been sketchy at times for us, it does work most of the time.
-cb -----Original Message----- From: Robb Pickinpaugh [mailto:[EMAIL PROTECTED] Sent: Friday, May 16, 2008 12:52 PM To: NT System Admin Issues Subject: Managing Mobile users and Password self service I am in need of the experience and expertise of the other admins out there. Right now our mobile workforce (sales and client support) laptops are not domain members. There are a myriad of reasons we chose to do things this way in the past, windows boot up speed problems with the DCs are not available just being one. One of the challenges we have then is that these users only authenticate against Exchange when checking their e-mail and are not notified of Domain Pwd expirations. As a result when their password expires, they have to call me, I change the password and we go on. With a few users this was fine, however as we grow and add more remote users this is becoming cumbersome. I have found some tools that will allow us to e-mail expiration notifications to users, but I need a user friendly way to let these people change their passwords. All of our remote users have e-mail accounts, but not all of our internal employees do, so implementing a solution that requires an e-mail address doesn't really work. What solutions for password self-service are you all using? What kind of policies / procedures do you use for your mobile workforce? Any and all information and input welcome. TIA ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
