Greetings! After trying numerous hints regarding a specific combination of user+computer causing Word 2003 to crash...
This user could use Word on any other computer; other folks could use Word on her computer; Word would crash whenever she tried to start it on her own... As she has a roaming profile, I finally simply deleted the cached profile on her machine. She is having to re-configure a few things (like Lotus Notes and Sametime), but at least Word is finally launching! Thank you all for your hints and suggestions! -------------------------------------- Richard McClary, Systems Administrator ASPCA Knowledge Management 1717 S Philo Rd, Ste 36, Urbana, IL 61802 217-337-9761 http://www.aspca.org ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
