No dumps or BSODs, will look into the other items...

 

 

Andy Shook
Decision Support LLC
Direct:    704.844.1848
Fax:        704.847.4875
www.decisionsupport.com <http://www.decisionsupport.com/>  

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From: Ziots, Edward [mailto:[EMAIL PROTECTED] 
Sent: Thursday, June 19, 2008 8:57 AM
To: NT System Admin Issues
Subject: RE: HP server with random reboots

 

Andy, 

 

Any dump files, or BSOD? 

 

 

Have you looking in the HP Integrated Log Management Viewer utility and
see if the HP Management Agents have logged an error there. ( Sounds
like Memory error to me or  overheating, maybe system fan failure) 

 

ON reboot it should show why the system shutdown if it was a hardware
failure. 

 

Also, have you checked the ports and processes coming to and from that
servers, I am just thinking outside the box, but randomly dying, is not
a normal event, and I would definitely check to see if there is any
signs of malicious hacking activity after you have checked hardware. 

 

Also you can use a Smart-Start CD to test all the hardware from a Cold
Boot of the system when you can get the downtime to stress test it,
which might or might not tip you off to the hardware cause ( if there is
one) of the server going down. 

 

What Model Proliant is it, and do you have the latest SPAQ and Firmware
on it. Most of the G3 and higher systems are at 8.00 or 7.9.1
Firmware/SPAQ right now. 

 

Z

 

Edward E. Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP,Security+,Network+,CCA

Phone: 401-639-3505

-----Original Message-----
From: Andy Shook [mailto:[EMAIL PROTECTED] 
Sent: Thursday, June 19, 2008 8:51 AM
To: NT System Admin Issues
Subject: HP server with random reboots

 

List, 

Got an HP server that randomly dies (no graceful shutdown) and reboots.
Here's what I've done to date:

 

1.       Verified power and directed client to purchase a second UPS so
each power supply is on a separate UPS.  (I really thought it was
electrical)

2.       Event logs only give me "The most recent shutdown was
unexpected"

3.       ILO "looks" happy but I'll freely admit, I'm a Dell guy

 

With no .dmp file or other clues, I really believe its hardware related
and are there any HP specific utils that can help me in my cause?

 

Anxiously awaiting the 'Dell =' snappy comebacks

 

Shook

 

 

 

 

 

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