if you can down it long enough to open the box, how about swapping around the memory chips in their slots, reseating all adapter cards and cables to make sure they're fully seated... you didn't say, but you are running Insight Manager, right ? any chance at all a thermal issue ? Erik
_____ From: Andy Shook [mailto:[EMAIL PROTECTED] Sent: Thursday, June 19, 2008 9:08 AM To: NT System Admin Issues Subject: RE: HP server with random reboots No dumps or BSODs, will look into the other items… Andy Shook Decision Support LLC Direct: 704.844.1848 Fax: 704.847.4875 <http://www.decisionsupport.com/> www.decisionsupport.com _____ This message with attachments (message) may be privileged, confidential or proprietary, and if you are not an intended recipient, please notify the sender, do not use or share it, and delete it. Unless specifically indicated, this message is not an offer to sell or a solicitation of any product or service. Subject to applicable law, Decision Support LLC may monitor, review and retain e-communications (EC) traveling through its networks/systems. The laws of the country of each sender/recipient may impact the handling of EC, and EC may be archived, supervised and produced in countries other than the country in which you are located. This message cannot be guaranteed to be secure or error-free. _____ _____ From: Ziots, Edward [mailto:[EMAIL PROTECTED] Sent: Thursday, June 19, 2008 8:57 AM To: NT System Admin Issues Subject: RE: HP server with random reboots Andy, Any dump files, or BSOD? Have you looking in the HP Integrated Log Management Viewer utility and see if the HP Management Agents have logged an error there. ( Sounds like Memory error to me or overheating, maybe system fan failure) ON reboot it should show why the system shutdown if it was a hardware failure. Also, have you checked the ports and processes coming to and from that servers, I am just thinking outside the box, but randomly dying, is not a normal event, and I would definitely check to see if there is any signs of malicious hacking activity after you have checked hardware. Also you can use a Smart-Start CD to test all the hardware from a Cold Boot of the system when you can get the downtime to stress test it, which might or might not tip you off to the hardware cause ( if there is one) of the server going down. What Model Proliant is it, and do you have the latest SPAQ and Firmware on it. Most of the G3 and higher systems are at 8.00 or 7.9.1 Firmware/SPAQ right now. Z Edward E. Ziots Network Engineer Lifespan Organization MCSE,MCSA,MCP,Security+,Network+,CCA Phone: 401-639-3505 -----Original Message----- From: Andy Shook [mailto:[EMAIL PROTECTED] Sent: Thursday, June 19, 2008 8:51 AM To: NT System Admin Issues Subject: HP server with random reboots List, Got an HP server that randomly dies (no graceful shutdown) and reboots. Here’s what I’ve done to date: 1. Verified power and directed client to purchase a second UPS so each power supply is on a separate UPS. (I really thought it was electrical) 2. Event logs only give me “The most recent shutdown was unexpected” 3. ILO “looks” happy but I’ll freely admit, I’m a Dell guy With no .dmp file or other clues, I really believe its hardware related and are there any HP specific utils that can help me in my cause? Anxiously awaiting the ‘Dell =’ snappy comebacks Shook No virus found in this incoming message. Checked by AVG. Version: 8.0.100 / Virus Database: 270.4.0/1509 - Release Date: 6/19/2008 8:00 AM ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
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