Using the windows client or Cisco client?
For the Cisco client I'll assume he's using the local database? Username and password are case-sensitive there...obviously. Have him turn the debugging on ASDM to warnings which will get the errors he's taking to at least show up and allow him to separate the wheat from the chaff. Most of those you can type right into google and get a fairly good answer, or at least point in the right direction. Good luck. J Jason From: David Lum [mailto:[EMAIL PROTECTED] Sent: Friday, October 10, 2008 3:05 PM To: NT System Admin Issues Subject: Cisco ASA Trying to help an fellow co-worker, he's working on configuring a Cisco ASA (dunno what model). This guy doesn't like to ask for help (read: he hasn't asked me to help, I'm just seeing if I can find something easy) but he is troubleshooting the following symptom: "The ASA looks for group membership when determining what policy to load. It's finding the correct membership, but fails to logon the user." I know that's thin information, but is there any intelligent question I can ask him to help his troubleshooting? David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 ------------------------------------------------------------------------------------------ The pages accompanying this email transmission contain information from MJMC, Inc., which is confidential and/or privileged. The information is to be for the use of the individual or entity named on this cover sheet. If you are not the intended recipient, you are hereby notified that any disclosure, dissemination, distribution, or copying of this communication is strictly prohibited. If you received this transmission in error, please immediately notify us by telephone so that we can arrange for the retrieval of the original document. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
