I know he's referring to Active Directory accounts, because he asked what kind 
of AD changes I've made in the last week, so I assumed it was finding an 
account in AD and looking up group membership.

Thanks,
David Lum // SYSTEMS ENGINEER
NORTHWEST EVALUATION ASSOCIATION
(Desk) 971.222.1025 // (Cell) 503.267.9764

From: Jason Morris [mailto:[EMAIL PROTECTED]
Sent: Friday, October 10, 2008 1:24 PM
To: NT System Admin Issues
Subject: RE: Cisco ASA

Using the windows client or Cisco client?

For the Cisco client I'll assume he's using the local database? Username and 
password are case-sensitive there...obviously. Have him turn the debugging on 
ASDM to warnings which will get the errors he's taking to at least show up and 
allow him to separate the wheat from the chaff. Most of those you can type 
right into google and get a fairly good answer, or at least point in the right 
direction.

Good luck. :)
Jason

From: David Lum [mailto:[EMAIL PROTECTED]
Sent: Friday, October 10, 2008 3:05 PM
To: NT System Admin Issues
Subject: Cisco ASA

Trying to help an fellow co-worker, he's working on configuring a Cisco ASA 
(dunno what model). This guy doesn't like to ask for help (read: he hasn't 
asked me to help, I'm just seeing if I can find something easy) but he is 
troubleshooting the following symptom: "The ASA looks for group membership when 
determining what policy to load. It's finding the correct membership, but fails 
to logon the user."

I know that's thin information, but is there any intelligent question I can ask 
him to help his troubleshooting?
David Lum // SYSTEMS ENGINEER
NORTHWEST EVALUATION ASSOCIATION
(Desk) 971.222.1025 // (Cell) 503.267.9764












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