We had this problem with a Verisign cert. We installed the intermediate, and the problem went away.
Sean Rector, MCSE From: Sam Cayze [mailto:[EMAIL PROTECTED] Sent: Tuesday, October 28, 2008 2:42 PM To: NT System Admin Issues Subject: RE: GoDaddy SSL Error Eh, I think I figured it out. Turns out GoDaddy uses chained certs, and I need to install an intermidiate cert on the computer account on the web server. Always used NetSol before this, never had to do that... ________________________________ From: Sam Cayze [mailto:[EMAIL PROTECTED] Sent: Tuesday, October 28, 2008 1:01 PM To: NT System Admin Issues Subject: RE: GoDaddy SSL Error Ok, found it happening again. This time, I got a screenshot of the Cert Path / Heirarchy. It went away for the user all by itself after a few minutes. Weird! When broken When working: -----Original Message----- From: Sam Cayze [mailto:[EMAIL PROTECTED] Sent: Monday, October 27, 2008 10:44 AM To: NT System Admin Issues Subject: RE: GoDaddy SSL Error That's what I was thinking, but FF was 3.0 That's probably going to be the most current list... And I know I push all the Root Certs Update through Windows Update/WSUS. -----Original Message----- From: Terry Dickson [mailto:[EMAIL PROTECTED] Sent: Monday, October 27, 2008 10:36 AM To: NT System Admin Issues Subject: RE: GoDaddy SSL Error Did you check the Certification Path? I have seen this from multiple providers, it usually turns out that PC had not had a Root Certs Update in a while. -----Original Message----- From: Sam Cayze [mailto:[EMAIL PROTECTED] Sent: Monday, October 27, 2008 10:26 AM To: NT System Admin Issues Subject: GoDaddy SSL Error So, I got 2 of those GoDaddy SSL Wildcard certs that I was asking about last week. Came into to work and I have 1 user that could not access 1 of the 2 sites that use the new SSL cert. Both IE and FF threw her an error. See attached for IE Error. I though this was weird since: 1. She could access the other site fine, which has a new godaddy cert as well. 2. FF and IE both gave her errors. Don't IE and FF have their own/separate list of trusted CA's? Sam ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ < http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ < http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ Virginia Opera's 2008-2009 Season ... "Viva la passione!" IL TROVATORE - THE ELIXIR OF LOVE - TOSCA - THE BARBER OF SEVILLE Visit us online at www.vaopera.org or call 1-866-OPERA-VA (1-866-673-7282). Subscribe or purchase tickets online now! This e-mail and any attached files are confidential and intended solely for the intended recipient(s). Unless otherwise specified, persons unnamed as recipients may not read, distribute, copy or alter this e-mail. Any views or opinions expressed in this e-mail belong to the author and may not necessarily represent those of Virginia Opera. Although precautions have been taken to ensure no viruses are present, Virginia Opera cannot accept responsibility for any loss or damage that may arise from the use of this e-mail or attachments. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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