I have the same cert setup from godaddy. And ours looks exactly like your second screen shot. You defiantly need the top one, that should have come with your wildcard cert. I recall they downloaded together in a single zip....but it was a while ago.
From: Sam Cayze [mailto:[EMAIL PROTECTED] Sent: Tuesday, October 28, 2008 3:01 PM To: NT System Admin Issues Subject: RE: GoDaddy SSL Error We have at least 20 internal users that rely and pound the site every day, and it's used nationwide by thousands others. I only heard from 2 people. And even for those 2 people it was intermittent. As always, I am sure there are people who failed to notify me. >From what I read on the tubes, it can be very intermittent if you don't have >the intermediate cert. Given that, it still doesn't really make sense or anything though. I'm not 100% sold yet on the fix yet, but the urgency to ask for help on the list have sure gone down... ________________________________ From: Kennedy, Jim [mailto:[EMAIL PROTECTED] Sent: Tuesday, October 28, 2008 1:47 PM To: NT System Admin Issues Subject: RE: GoDaddy SSL Error Yep, that is your answer. I didn't suggest that because you reported that only one user was having trouble....maybe the rest just ignored it? From: Sam Cayze [mailto:[EMAIL PROTECTED] Sent: Tuesday, October 28, 2008 2:42 PM To: NT System Admin Issues Subject: RE: GoDaddy SSL Error Eh, I think I figured it out. Turns out GoDaddy uses chained certs, and I need to install an intermidiate cert on the computer account on the web server. Always used NetSol before this, never had to do that... ________________________________ From: Sam Cayze [mailto:[EMAIL PROTECTED] Sent: Tuesday, October 28, 2008 1:01 PM To: NT System Admin Issues Subject: RE: GoDaddy SSL Error Ok, found it happening again. This time, I got a screenshot of the Cert Path / Heirarchy. It went away for the user all by itself after a few minutes. Weird! When broken [cid:[email protected]] When working: [cid:[email protected]] -----Original Message----- From: Sam Cayze [mailto:[EMAIL PROTECTED] Sent: Monday, October 27, 2008 10:44 AM To: NT System Admin Issues Subject: RE: GoDaddy SSL Error That's what I was thinking, but FF was 3.0 That's probably going to be the most current list... And I know I push all the Root Certs Update through Windows Update/WSUS. -----Original Message----- From: Terry Dickson [mailto:[EMAIL PROTECTED] Sent: Monday, October 27, 2008 10:36 AM To: NT System Admin Issues Subject: RE: GoDaddy SSL Error Did you check the Certification Path? I have seen this from multiple providers, it usually turns out that PC had not had a Root Certs Update in a while. -----Original Message----- From: Sam Cayze [mailto:[EMAIL PROTECTED] Sent: Monday, October 27, 2008 10:26 AM To: NT System Admin Issues Subject: GoDaddy SSL Error So, I got 2 of those GoDaddy SSL Wildcard certs that I was asking about last week. Came into to work and I have 1 user that could not access 1 of the 2 sites that use the new SSL cert. Both IE and FF threw her an error. See attached for IE Error. I though this was weird since: 1. She could access the other site fine, which has a new godaddy cert as well. 2. FF and IE both gave her errors. Don't IE and FF have their own/separate list of trusted CA's? Sam ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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