Sorry for the smart @$$ remarks. I am not supposed to create single instance answers. I am supposed to create generic answers for a broad array of problems and then narrow them down. Mostly I am not supposed to talk with the customer's just keep our internal network up and running. Let the support staff help the customers with problems like these.
-----Original Message----- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Tuesday, November 04, 2008 1:13 PM To: NT System Admin Issues Subject: Re: Odd Redirects +1 -- ME2 On Tue, Nov 4, 2008 at 1:07 PM, Troy Meyer <[EMAIL PROTECTED]> wrote: > Are we missing something here, what exactly are you asking? Are all of your clients unable to access the site? Then you are obviously looking at a higher level issue with name resolution and you need to check out your internal dns servers. Launch an nslookup and see what ip it responds to for that server. Then change the server in nslookup to 4.2.2.1 and try again. > > If only one user is having the issue can you walk them through checking for entries in the c:\windows\system32\drivers\etc\hosts file. > > If you wanted to script the checking of that hosts file for entries, you certainly could, but is it worth it for one user? Will it solve a malware issue that added invalid entries into a host file? > > Unfortunately I don't think there is a fix all script out there that magically detects the issue and resolves the problem, if there was, we all would be doing something else. > > -troy > > -----Original Message----- > From: David McSpadden [mailto:[EMAIL PROTECTED] > Sent: Tuesday, November 04, 2008 9:58 AM > To: NT System Admin Issues > Subject: RE: Odd Redirects > > Maybe. I have 35k+ customers. I am looking for something scripted for > the front line Service Reps to give them. And you PC has been jacked > isn't one of the things my customers like to hear... > :-) > > -----Original Message----- > From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] > Sent: Tuesday, November 04, 2008 1:00 PM > To: NT System Admin Issues > Subject: Re: Odd Redirects > > A walk-through? > > -- > ME2 > > > > On Tue, Nov 4, 2008 at 12:48 PM, David McSpadden <[EMAIL PROTECTED]> > wrote: >> How do I explain that to joe user? >> >> >> >> ________________________________ >> >> From: Sean Rector [mailto:[EMAIL PROTECTED] >> Sent: Tuesday, November 04, 2008 12:40 PM >> To: NT System Admin Issues >> Subject: RE: Odd Redirects >> >> >> >> Check 4 hosts file? DNS poisoning... >> >> >> >> Sean Rector, MCSE >> >> >> >> From: David McSpadden [mailto:[EMAIL PROTECTED] >> Sent: Tuesday, November 04, 2008 12:27 PM >> To: NT System Admin Issues >> Subject: Odd Redirects >> >> >> >> I have a customer that is trying to get to www.imcu.org. They are > getting >> redirected to www.manta.com. >> >> If the go to www.imcu.com they are fine. I can get to both .org and > .com >> with no issues. >> >> What is redirecting them to manta.com? What can I tell them to do to > stop >> this behavior? >> >> So far I have told them to delete temporary files and cookies as well > as >> ipconfig /flushdns but what >> >> is the real problem with their pc??? >> >> >> >> >> >> >> >> >> >> Data Security is everyone's responsibility. >> >> >> >> >> >> >> >> >> >> Information Technology Manager >> Virginia Opera Association >> >> E-Mail: [EMAIL PROTECTED] >> Phone: (757) 213-4548 (direct line) >> {*} >> >> >> >> >> >> >> >> >> >> > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
