Don't feel bad it took me 3 calls Friday to HP support to get technical support on my Proliant and was sent to sales 2X and hung up on once...
Z Edward E. Ziots Network Engineer Lifespan Organization Email: [EMAIL PROTECTED] Phone: 401-639-3505 MCSE, MCP+I, ME, CCA, Security +, Network + ________________________________ From: Rod Trent [mailto:[EMAIL PROTECTED] Sent: Monday, November 10, 2008 8:50 AM To: NT System Admin Issues Subject: RE: major rant about Oracle support or lack of There are many that believe this way. You are not alone. From: Jon Harris [mailto:[EMAIL PROTECTED] Sent: Monday, November 10, 2008 8:46 AM To: NT System Admin Issues Subject: OT: major rant about Oracle support or lack of Sorry fell free to ignore this rant. What a major bunch of dummies Oracle are! They are as bad as Symantec and CA for buying a good company and running them into the ground! They don't have a clue about customer service only sales and even then they don't want to talk to anyone that is not going to purchase thousands of dollars worth of their product. I just spent the best part of an hour trying to get a license for a product we own and all they want me to do is sit waiting for support calls to move from one country to another and then just hang up on me. I have talked to people in 3 countries and while they actually spoke some English it was VERY heavily accented and we could barely understand one another. I have disliked Oracle for the way it does updates that destroys running applications but now they have raised it to a whole new level. End rant and once again sorry but I had to let off steam before the (l)users begin to show up for work today. Jon ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
