After much chasing and emailing it would appear that DCSE isn't the department I need. They are a training and education department, not involved in the fast track warranty work.
Why is this so hard ? Olly From: Cliff Partlow [mailto:[EMAIL PROTECTED] Sent: 11 November 2008 09:09 To: NT System Admin Issues Subject: RE: Dell Fast Parts Direct service Importance: High DCSE US Contact Information Email [EMAIL PROTECTED] Fax (512) 283-1200 Mailing Address DCSE Program One Dell Way RR2-2, MS 8132 Round Rock, TX 78682 DCSE Europe, Middle East and Africa Contact Information Email [EMAIL PROTECTED] DCSE Emerging Markets Europe, Middle East and Africa (formerly known as EDB) Contact Information Email [EMAIL PROTECTED] DCSE Asia Pacific and China Contact Information Email [EMAIL PROTECTED] Please write to us if you have additional questions, or would like specific information, about the DCSE Program. "From The Sunny Side Of The Street !" Cliff P. From: Oliver Marshall [mailto:[EMAIL PROTECTED] Sent: Tuesday, November 11, 2008 01:03 To: NT System Admin Issues Subject: Dell Fast Parts Direct service Anyone here on the Dell Fast Parts Direct service for ordering your own replacement parts? We spent months trying to get hold of someone in Dell who could help us, we got the forms, filled them out with all the tag numbers, then the chap in question left Dell !! No one seems to know who to speak to now about things, and the email address our account manager has for the department in question comes back saying it's closed L Anyone got a contact we can speak to ? Olly -- G2 Support Online Backups Email: [EMAIL PROTECTED] Web: http://www.g2support.com ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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