What VPN client are you using? I know with the Watchguards that we use here, there were issues with Vista up until their latest firmware upgrade. Also, how does your VPN authenticate? Again, with the Watchguard, I have it set to use AD authentication, but forgot to put the user in the correct security group. The VPN showed connected, but no traffic was allowed back to the client from the firewall.
Joe Heaton Employment Training Panel From: Evan Brastow [mailto:[EMAIL PROTECTED] Sent: Friday, November 14, 2008 10:07 AM To: NT System Admin Issues Subject: What could cause this VPN issue? Hi guys, I have a weird problem and I'm not sure where to start troubleshooting it. I have a user that bought a new (Vista Ultimate) laptop. I am trying to set up a VPN connection for them and have been going back and forth to their house for the better part of the past week trying to get it working. Basically, this user connects the same way I do with my laptop at home. Through a wireless router, out to the Internet, in through our Netscreen, and gets authenticated via our RRAS server. All IP info is assigned via DHCP. For me, I connect via the VPN, and I can then resolve names on the company network and attach to server drives. For him, even though he has all the permissions needed, he can't even resolve his computer name to connect via RAdmin. The connection to the VPN works fine and the status in Network Connections on his laptop indicates that he is connected successfully to the VPN, but I can't seem to get any DNS services, even though I have it automatically configured to get all IP and general DNS info via DHCP. It's just so strange... the exact same settings work for me, but not him. Could his router be somehow blocking DNS info but allowing him to connect to the VPN? Doesn't seem like it could. It seems like once he establishes the tunnel, anything should be allowed within that tunnel. Any thoughts on what to try? Thanks, Evan ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
