If you are able to maintain an internet connection you can try trendmicro 
housecalls.  This is free and I have used it on several occasions with very 
good success rates.
Dave
  ----- Original Message ----- 
  From: Sharie Breaux 
  To: NT System Admin Issues 
  Sent: Friday, December 05, 2008 10:20 AM
  Subject: Need help deleting Virus Response Lab 2009 from daughter's computer


  I have gotten rid of the icon on the task tray by running Spybot Search and 
Destroy in safe mode, but when I boot her computer up in normal mode, only a 
few of the icon's pictures appear and you can't get to the start menu.  You 
only receive the hour glass.  Something is running in the background.  Is there 
a tool you can run in safe mode that will delete this malware?
   
  Thanks!
  Sharie





 

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