Sorry everyone for not replying sooner, I was out of town.  I will give this
a try as well.

On Fri, Dec 5, 2008 at 10:31 AM, Martin Blackstone <[EMAIL PROTECTED]>wrote:

>  Google is your friend here.
>
> None of the standard AV / Antispyware tools is going to be of much help.
>
> I've had good luck with helping friends and colleagues by using this.
>
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> http://www.bleepingcomputer.com/malware-removal/uninstall-antivirus-2009
>
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> *From:* Sharie Breaux [mailto:[EMAIL PROTECTED]
> *Sent:* Friday, December 05, 2008 7:28 AM
> *To:* NT System Admin Issues
> *Subject:* Re: Need help deleting Virus Response Lab 2009 from daughter's
> computer
>
>
>
> Thanks for the info - I will give it a try.
>
> On Fri, Dec 5, 2008 at 10:26 AM, David Coffey <[EMAIL PROTECTED]>
> wrote:
>
> If you are able to maintain an internet connection you can try trendmicro
> housecalls.  This is free and I have used it on several occasions with very
> good success rates.
>
> Dave
>
>  ----- Original Message -----
>
> *From:* Sharie Breaux <[EMAIL PROTECTED]>
>
> *To:* NT System Admin Issues <[email protected]>
>
> *Sent:* Friday, December 05, 2008 10:20 AM
>
> *Subject:* Need help deleting Virus Response Lab 2009 from daughter's
> computer
>
>
>
> I have gotten rid of the icon on the task tray by running Spybot Search and
> Destroy in safe mode, but when I boot her computer up in normal mode, only a
> few of the icon's pictures appear and you can't get to the start menu.  You
> only receive the hour glass.  Something is running in the background.  Is
> there a tool you can run in safe mode that will delete this malware?
>
> Thanks!
> Sharie
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