Thanks for the information. I just got word back from Dell indicating that  
nothing "upstream" of the storage processors needs to be taken offline,  
just the storage processors on down. I'm still waiting on clarification of  
what that actually means. I'm by no means an EMC expert, but I'm curious as  
to how the SPE can handle host I/O if both storage processors are offline  
while the drive firmware is being updated.

- Sean

On Dec 10, 2008 11:33am, "Webb, Brian (Corp)" <[EMAIL PROTECTED]> wrote:
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> Don't have the Dell drives, but when we have had
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> similar problems with HP drives, we have usually upgraded our spare drives
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> and then used the spares to swap out the bad drives one by one in each
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> array. You have a slight risk of failure while the array is rebuilding,
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> but no downtime if things go right.
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> -Brian
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> From: Sean Martin
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> [mailto:[EMAIL PROTECTED]
> Sent: Wednesday, December 10, 2008
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> 2:21 PM
> To: NT System Admin Issues
> Subject: Fujitsu
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> 300GB/10K RPM Fiber Channel Drives - Firmware Issues (1904)
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> I was just notified late last week that a batch of drives we received from
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> Dell back in December of 2007 and February 2008 have been identified as  
having a
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> firmware problem which could lead to data corruption/loss. The affected  
drives
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> are Fujitsu 300GB/10K RPM Fiber Channel with Firmware Revision 1904.
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> We have a total of 38 of these drives across 3 DAEs attached to one
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> of our CX700s. I was wondering if anyone else out there is affected by  
this
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> and would be willing to discuss their plans for resolving the issue. I  
don't
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> have all of the details as of yet, but the project manager that contacted  
me is
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> under the impression that the entire array will need to be taken offline  
for the
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> firmware to be upgraded on the affected drives. This is not acceptable in  
our
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> environment as it would involve the outage of almost 50 servers.
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> I'm just curious to see how other medium to large organizations are
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> handling this issue.
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> - Sean
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