We have a mix of Fujitsu, Hitachi and Seagate drives. This is the first we've experienced this type of issue since implementing the CX700 about 3 years ago. I don't think I'm going to ban Fujitsu just because of this as I'm sure all manufacturers run into similar problems. I'm more inclined to tell Dell to ship me replacement drives rather than deal with upgrading them in place. It will depend on just how disruptive the upgrade process turns out to be.
- Sean - Sean On Dec 10, 2008 12:20pm, Michael Ross <[EMAIL PROTECTED]> wrote: > > > > > > > > > > > > > > > > > > > > > > > > > > > > Ive had problems like this in the past with Fuji drives.. best > > advice.. swap them out with seagates, or this problem will haunt you FOREVER.. > > > > > > > > > > > > > > From: > > [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > > > Sent: Wednesday, December 10, 2008 2:38 PM > > > To: NT System Admin Issues > > > Subject: Re: RE: Fujitsu 300GB/10K RPM Fiber Channel Drives - Firmware > > Issues (1904) > > > > > > > > > > > > > > > Thanks for the information. I just got word back from Dell > > indicating that nothing "upstream" of the storage processors needs to > > be taken offline, just the storage processors on down. I'm still waiting on > > clarification of what that actually means. I'm by no means an EMC expert, but > > I'm curious as to how the SPE can handle host I/O if both storage processors > > are offline while the drive firmware is being updated. > > > > > > - Sean > > > > > > On Dec 10, 2008 11:33am, "Webb, Brian (Corp)" > > [EMAIL PROTECTED]> wrote: > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > Don't have the Dell drives, but when we have had > > > > > > > > similar problems with HP drives, we have usually upgraded our spare > > drives > > > > > > > > and then used the spares to swap out the bad drives one by one in each > > > > > > > > array. You have a slight risk of failure while the array is > > rebuilding, > > > > > > > > but no downtime if things go right. > > > > > > > > > > > > > > > > > > > > > > > > -Brian > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > From: Sean Martin > > > > > > > > [mailto:[EMAIL PROTECTED] > > > > Sent: Wednesday, December 10, 2008 > > > > > > > > 2:21 PM > > > > To: NT System Admin Issues > > > > Subject: Fujitsu > > > > > > > > 300GB/10K RPM Fiber Channel Drives - Firmware Issues (1904) > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > I was just notified late last week that a batch of drives we received from > > > > > > > > > > Dell back in December of 2007 and February 2008 have been identified as > > having a > > > > > > > > firmware problem which could lead to data corruption/loss. The affected > > drives > > > > > > > > are Fujitsu 300GB/10K RPM Fiber Channel with Firmware Revision 1904. > > > > > > > > > > > > > > > > > > > > > > > > We have a total of 38 of these drives across 3 DAEs attached to one > > > > > > > > of our CX700s. I was wondering if anyone else out there is affected > > by this > > > > > > > > and would be willing to discuss their plans for resolving the issue. I > > don't > > > > > > > > have all of the details as of yet, but the project manager that contacted > > me is > > > > > > > > under the impression that the entire array will need to be taken offline > > for the > > > > > > > > firmware to be upgraded on the affected drives. This is not acceptable in > > our > > > > > > > > environment as it would involve the outage of almost 50 servers. > > > > > > > > > > > > > > > > > > > > > > > > I'm just curious to see how other medium to large organizations are > > > > > > > > handling this issue. > > > > > > > > > > > > > > > > > > > > > > > > - Sean > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
