If the mail was moved, it *should* be available via deleted item recovery.  The 
server has to do a copy operation to the pst, then does a delete operation on 
the messages in the original location.  I've used this before to recover when 
someone had archived all their mail to a pst and deleted it, but then found the 
pst was corrupted when they took it home.

So, if they were moved from the inbox to a pst, you have to enable the 
DumpsterAlwaysON reg key to recover deleted items from any mailbox, but 
messages should then be available to restore.

-Bonnie

From: cs [mailto:[email protected]]
Sent: Monday, December 15, 2008 8:30 AM
To: NT System Admin Issues
Subject: Exchange auditing

Firstly apologies for the long post.

I have a user ranting on about a bunch of e-mail that "mysteriously" 
disappeared from a shared mailbox.  Naturally, I've been summoned to 
investigate. At this stage of my analysis I can't rule out the possibility that 
one of 3 users have inadvertently moved the missing e-mail from the mailbox 
into a PST file (albeit either manually or automatically via Outlook 2003's 
AutoArchive). I've tried using Outlook's Deleted Item Recovery add-in to find 
out if the e-mail was deleted but suffice there is nothing available to recover 
(which makes me think that the content was moved not deleted).

Before I trawl through any PST filess located on each user PC I was wondering 
if there is any way to query Exchange to determine what specific "actions" were 
taken around the specific point in time prior to the e-mail disappearing, i.e. 
if e-mail A is moved from a mailbox to a PST, is the specific move transaction 
logged on the server somewhere? Also, does Outlook 2003's AutoArchive contain 
any client/server side logging functionality?

Ultimately I can restore a mailstore backup to a recovery storage group to 
retrieve the missing e-mail, but I've been specifically asked by management to 
tell them why and how the content was originally moved/deleted.

Environment is Exchange 2003, native mode AD

Hope that makes some degree of sense. Thanks in advance for any help/pointers.





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