Ah - good point. I haven't checked each individual's deleted items folder
yet. I'll have a look.

On Mon, Dec 15, 2008 at 4:35 PM, Sherry Abercrombie <[email protected]>wrote:

> Just a note on shared mailboxes, if someone has deleted the emails in
> question, then the deleted emails will show in their Outlooks deleted items
> folder, not the deleted items folder of the shared mailbox.
>
> On Mon, Dec 15, 2008 at 10:29 AM, cs <[email protected]> wrote:
>
>> Firstly apologies for the long post.
>>
>> I have a user ranting on about a bunch of e-mail that "mysteriously"
>> disappeared from a shared mailbox.  Naturally, I've been summoned to
>> investigate. At this stage of my analysis I can't rule out the possibility
>> that one of 3 users have inadvertently moved the missing e-mail from the
>> mailbox into a PST file (albeit either manually or automatically via Outlook
>> 2003's AutoArchive). I've tried using Outlook's Deleted Item Recovery add-in
>> to find out if the e-mail was deleted but suffice there is nothing available
>> to recover (which makes me think that the content was moved not deleted).
>>
>> Before I trawl through any PST filess located on each user PC I was
>> wondering if there is any way to query Exchange to determine what specific
>> "actions" were taken around the specific point in time prior to the e-mail
>> disappearing, i.e. if e-mail A is moved from a mailbox to a PST, is the
>> specific move transaction logged on the server somewhere? Also, does Outlook
>> 2003's AutoArchive contain any client/server side logging functionality?
>>
>> Ultimately I can restore a mailstore backup to a recovery storage group to
>> retrieve the missing e-mail, but I've been specifically asked by management
>> to tell them why and how the content was originally moved/deleted.
>>
>> Environment is Exchange 2003, native mode AD
>>
>> Hope that makes some degree of sense. Thanks in advance for any
>> help/pointers.
>>
>>
>>
>>
>>
>>
>
>
> --
> Sherry Abercrombie
>
> "Any sufficiently advanced technology is indistinguishable from magic."
> Arthur C. Clarke
>
>
>
>
>
>

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