On Thu, Dec 18, 2008 at 10:38 AM, Dallas Burnworth <[email protected]> wrote: > Right, but that is why you have to consider the time and cost of keeping > them up and running, cost per page and replacement parts. In the case of > the LaserJet 5, everything you buy is going to be refurbished or third > party.
As of around Q1 2008, HP took a real nose-dive for me. I've found third-party stuff to be both cheaper *and* more reliable than their genuine HP branded stuff. And if you call HP support for a cartridge problem, they will refuse to honor the cartridge warranty if the printer is not also under warranty. It appears HP's printer division no longer cares about customer service, while the third-parties do. So really, in my book, having to depend on third-parties might be a selling point. The new HP printer models don't last nearly as long as the old ones did, either. So, poorer product quality, lousy customer service, for a six dollar lifetime energy savings. What's the benefit, again? TCO, indeed. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
