Same here. I had thisa couple of weeks ago. I sent them the message with screen shot as requested this was the response I received. The next time I tried it though it was working again, so I didn't try their suggestions.
We apologize for any inconvenience this may have caused. At this time we ask that you clear your cache and cookies. Once this has been completed, we ask that you close all web browsers down, and attempt to access the Microsoft Volume License Services (MVLS) website as you normally would. If you are using Internet Explorer 6.0 or higher, please follow the steps below to clear your cache and cookies: 1. On the menu bar, select "Tools" 2. Select "Internet Options" 3. Select "Delete Cache" 4. Click "OK" 5. Then "Delete Cookies" 6. Click "OK" 7. Close all Internet browsers and re-open an Internet browser In addition, if you have a firewall please lower your security settings to medium or low and add the Microsoft Volume License Service (MVLS), eOpen and the Volume License Service Center (VLSC) to your trusted sites. For news and information about our Software Assurance and Volume Licensing program, please visit our website at: http://www.microsoft.com/licensing/ If we may be of further assistance, please feel free to contact our customer service center at (866) 230-0560. Our office hours are Monday-Friday from 5:00 AM to 5:00 PM Pacific Standard Time. > -----Original Message----- > From: Stefan Jafs [mailto:[email protected]] > Sent: Wednesday, January 14, 2009 10:20 AM > To: NT System Admin Issues > Subject: eOpen > > eOpen Download not available or is it just me? > > > > We apologize but the site has encountered an error. Please try your action > again. If this problem persists please contact support. > > Asia > > [email protected] > > Europe > > [email protected] > > Middle East/Africa > > [email protected] > > North America > > [email protected] > > South America > > [email protected] > > South Pacific > > [email protected] > > For customer support to better assist you, please take a screenshot of > this page or note the information below. > > > PST 1/14/2009 7:12:51 AM 1001 > > > > > > __________________________________________________ > Stefan Jafs > > > > This email and any attached files are confidential and intended solely for > the intended recipient(s). If you are not the named recipient you should > not read, distribute, copy or alter this email. Any views or opinions > expressed in this email are those of the author and do not represent those > of the Amico Corporation. Warning: Although precautions have been taken to > make sure no viruses are present in this email, the company cannot accept > responsibility for any loss or damage that arise from the use of this > email or attachments. > > > > > Confidentiality Notice: ---------------------------------- This communication, including any attachments, may contain confidential information and is intended only for the individual or entity to whom it is addressed. Any review, dissemination, or copying of this communication by anyone other than the intended recipient is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email, delete and destroy all copies of the original message. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
