Thanks for the information. More to keep my ears open for. Jon
On Thu, Feb 26, 2009 at 3:41 PM, Axcess Mailing List <[email protected]>wrote: > It’s supposed to, but it doesn’t right now J > > > > *From:* Jon Harris [mailto:[email protected]] > *Sent:* Thursday, February 26, 2009 12:11 > *To:* ML: NT System Admin Issues > *Subject:* Re: Help Desk Software > > > > Do you happen to know if it will work with SCE 2007 when it is released? > > > > Jon > > On Thu, Feb 26, 2009 at 1:44 PM, Axcess Mailing List <[email protected]> > wrote: > > It's called Service Manager and it's part of the System Center solution. > > We are part of the beta; however it's not very mature, and a lot of bugs > are being reported right now. > > https://connect.microsoft.com/site/sitehome.aspx?SiteID=446 > > Regards, > Jim Restucci > > > -----Original Message----- > From: John Hornbuckle [mailto:[email protected]] > > Sent: Thursday, February 26, 2009 09:24 > To: ML: NT System Admin Issues > Subject: RE: Help Desk Software > > Some time back, I had heard that MS was working on a full-fledged helpdesk > product. I was hoping to see that developed, since we're a Microsoft shop > and their ed pricing is so cheap. But I haven't heard anything on it in a > while, so maybe it went away or turned into the template. > > > > John Hornbuckle > MIS Department > Taylor County School District > 318 North Clark Street > Perry, FL 32347 > > www.taylor.k12.fl.us > > > > -----Original Message----- > From: Troy Meyer [mailto:[email protected]] > Sent: Thursday, February 26, 2009 11:59 AM > To: NT System Admin Issues > Subject: RE: Help Desk Software > > Just a followup, MSFT released a free call center and help desk template > for WSS/MOSS. We don't use it, but it wouldn't be a bad way to get a free > ticketing and knowledge base system setup. > > Google "fab 40 templates" > > -troy > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > > > > > > > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
