Did you look in the log file that is referenced? If so, what did it contain?
On Tue, Mar 31, 2009 at 5:36 AM, James Rankin <[email protected]> wrote: > I am trying to apply some Windows Updates for Office 2007 to my Citrix > image server (the one all my servers are cloned from) and I am getting > repeated installation failures. Restarts make no difference. I have enabled > Windows Installer logging and I get this... > ------- > *MSI (s) (20:48) [10:26:02:095]: Final Patch Application Order: > MSI (s) (20:48) [10:26:02:095]: {BEE75E01-DD3F-4D5F-B96C-609E6538D419} - > C:\WINDOWS\SoftwareDistribution\Download\fae607b535f787367e3a412b9adac417\img\mainwwsp1.MSP > MSI (s) (20:48) [10:26:02:095]: {297857BF-4011-449B-BD74-DB64D182821C} - > MSI (s) (20:48) [10:26:02:095]: {4551666D-0FD6-4C69-8A81-1C6F2E64517C} - > MSI (s) (20:48) [10:26:02:095]: {5F7F6FFF-395D-480E-8450-64F385D82C5F} - > MSI (s) (20:48) [10:26:02:095]: {648FC016-2D6B-4A16-8D87-404533642F4B} - > MSI (s) (20:48) [10:26:02:095]: {6491B8AA-D11C-4648-A461-6234B31EB7E2} - > MSI (s) (20:48) [10:26:02:095]: {797AE457-BA17-4BBC-B501-25FB3A0103C7} - > MSI (s) (20:48) [10:26:02:095]: {885E081B-72BD-4E76-8E98-30B4BE468FAC} - > MSI (s) (20:48) [10:26:02:095]: {B243E9A5-ED77-4F1B-B338-2486FD82DC85} - > MSI (s) (20:48) [10:26:02:095]: Other Patches: > MSI (s) (20:48) [10:26:02:095]: Superseded: > {B3091818-7C56-4C45-BE7D-CA23027A5EA5} - > MSI (s) (20:48) [10:26:02:095]: Superseded: > {C7A78F7F-EF32-4477-BAD7-3439EA7571BF} - > MSI (s) (20:48) [10:26:33:191]: Product: Microsoft Office Enterprise 2007 - > Update '{BEE75E01-DD3F-4D5F-B96C-609E6538D419}' could not be installed. > Error code 1635. Additional information is available in the log file > C:\DOCUME~1\ADMJRA~1\LOCALS~1\Temp\MSI216b8.LOG. > > MSI (s) (20:48) [10:26:33:191]: Product: Microsoft Office Enterprise 2007 > -- Installation failed. > > This patch package could not be opened. Verify that the patch package > exists and that you can access it, or contact the application vendor to > verify that this is a valid Windows Installer patch package. > C:\WINDOWS\Installer\1f2e0c.msi* > ------- > Anyone have any pointers as to what is going wrong? As this is my image > server I am getting rather desperate. I recently reinstalled Office 2007 on > here as I was getting "installation database corrupt" errors from time to > time. I have tried clearing the WSUS cache and that made no difference > either. > > Thanks for any help, > > > > JRR > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
