Thanks for replying...literally in the time between posting and waiting for all you clever dudes in the US to get to work :-), I have managed to fix it.
The solution was not very elegant and probably a bit risky but involved renaming every "PATCHES" key (not value) in the Registry to PATCHESOLD (avoiding anything titled APPPATCHES). I fully expected it not to work, but when this was completed, the next WSUS update downloaded and installed all the Office hotfixes (from scratch). It worked a treat. The web page that gave me the solution is here http://www.annoyances.org/exec/forum/winme/t1031948579 2009/3/31 Rob Bonfiglio <[email protected]> > Did you look in the log file that is referenced? If so, what did it > contain? > > > On Tue, Mar 31, 2009 at 5:36 AM, James Rankin <[email protected]>wrote: > >> I am trying to apply some Windows Updates for Office 2007 to my Citrix >> image server (the one all my servers are cloned from) and I am getting >> repeated installation failures. Restarts make no difference. I have enabled >> Windows Installer logging and I get this... >> ------- >> *MSI (s) (20:48) [10:26:02:095]: Final Patch Application Order: >> MSI (s) (20:48) [10:26:02:095]: {BEE75E01-DD3F-4D5F-B96C-609E6538D419} - >> C:\WINDOWS\SoftwareDistribution\Download\fae607b535f787367e3a412b9adac417\img\mainwwsp1.MSP >> MSI (s) (20:48) [10:26:02:095]: {297857BF-4011-449B-BD74-DB64D182821C} - >> MSI (s) (20:48) [10:26:02:095]: {4551666D-0FD6-4C69-8A81-1C6F2E64517C} - >> MSI (s) (20:48) [10:26:02:095]: {5F7F6FFF-395D-480E-8450-64F385D82C5F} - >> MSI (s) (20:48) [10:26:02:095]: {648FC016-2D6B-4A16-8D87-404533642F4B} - >> MSI (s) (20:48) [10:26:02:095]: {6491B8AA-D11C-4648-A461-6234B31EB7E2} - >> MSI (s) (20:48) [10:26:02:095]: {797AE457-BA17-4BBC-B501-25FB3A0103C7} - >> MSI (s) (20:48) [10:26:02:095]: {885E081B-72BD-4E76-8E98-30B4BE468FAC} - >> MSI (s) (20:48) [10:26:02:095]: {B243E9A5-ED77-4F1B-B338-2486FD82DC85} - >> MSI (s) (20:48) [10:26:02:095]: Other Patches: >> MSI (s) (20:48) [10:26:02:095]: Superseded: >> {B3091818-7C56-4C45-BE7D-CA23027A5EA5} - >> MSI (s) (20:48) [10:26:02:095]: Superseded: >> {C7A78F7F-EF32-4477-BAD7-3439EA7571BF} - >> MSI (s) (20:48) [10:26:33:191]: Product: Microsoft Office Enterprise 2007 >> - Update '{BEE75E01-DD3F-4D5F-B96C-609E6538D419}' could not be installed. >> Error code 1635. Additional information is available in the log file >> C:\DOCUME~1\ADMJRA~1\LOCALS~1\Temp\MSI216b8.LOG. >> >> MSI (s) (20:48) [10:26:33:191]: Product: Microsoft Office Enterprise 2007 >> -- Installation failed. >> >> This patch package could not be opened. Verify that the patch package >> exists and that you can access it, or contact the application vendor to >> verify that this is a valid Windows Installer patch package. >> C:\WINDOWS\Installer\1f2e0c.msi* >> ------- >> Anyone have any pointers as to what is going wrong? As this is my image >> server I am getting rather desperate. I recently reinstalled Office 2007 on >> here as I was getting "installation database corrupt" errors from time to >> time. I have tried clearing the WSUS cache and that made no difference >> either. >> >> Thanks for any help, >> >> >> >> JRR >> >> >> >> >> >> > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
