Odds are good you got the poor rep due to the bounces. J

How long ago did you make the appeal through the site? 

 

From: [email protected] [mailto:[email protected]] 
Sent: Friday, April 17, 2009 10:28 AM
To: NT System Admin Issues
Subject: Barracuda stuff?

 


Greetings! 

Our Notes server is on a private network behind a firewall.  A year or
two ago, we found that spam filters were not able to get to our actual
SMTP server, so most mail (including hundreds of medical case records)
was bouncing.  We contracted with Postini for hosted SMTP services... 

Somewhere in Canada, there is a Barracuda system blocking us.  Somehow,
it seems to be tracing beyond our SMTP host, finding our firewall, and
then refusing the connection: 

"Error transferring to OUTBOUNDS5.GA.OBSMTP.COM; SMTP Protocol Returned
a Permanent Error 554 Service unavailable; Client host
[fg400-1.calgaryzoo.ab.ca] blocked using Barracuda Reputation;
http://bbl.barracudacentral.com/q.cgi?ip=12.15.29.130"; 

This error is unique to this institution, and it is "repeatable". 

I have followed the link and then made my appeal through that web site,
but...???
-- 
Richard D. McClary 
Systems Administrator, Information Technology Group 
  
ASPCA(r) 
1717 S. Philo Rd, Ste 36 
Urbana, IL  61802 
  
[email protected] 
  
P: 217-337-9761 
C: 217-417-1182 
F: 217-337-9761 
www.aspca.org <http://www.aspca.org/>  
  

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