Depending on your needs and what features you have on your 3COM, there are ways to integrate OCS with your PBX and use OCS's call logging capability. For my Avaya system, we assign the user's extension to OCS, give them a "phantom" extension on the Avaya and use the EC500 (off station extension) feature to bridge the two together. You could do a similar thing with OCS's simultaneous ring feature to ring the phantom extension with OCS.
...Tim From: Jon Harris [mailto:[email protected]] Sent: Friday, April 24, 2009 11:00 AM To: NT System Admin Issues Subject: Re: ?? on VoIP Okay not exactly what I was hoping but then this is way down the list for me at the moment. We have a 3com NBX system that is very functional but we did not purchase the software to do the auditing and dropped support several years ago so doing the upgrade and putting support back on the system will probably cost as much as a new system would cost. Jon On Fri, Apr 24, 2009 at 1:33 PM, Tim Evans <[email protected]<mailto:[email protected]>> wrote: OCS is designed so that the client PC acts as the phone, but they do have 3rd party phones (Polycom for one) that you can plug into the network and log on to OCS ...Tim From: Jon Harris [mailto:[email protected]<mailto:[email protected]>] Sent: Friday, April 24, 2009 10:31 AM To: NT System Admin Issues Subject: Re: ?? on VoIP Not to hijack this but will OCS do IP phones or do you need an actual phone system of some kind in place and then it works with it? I will be looking into doing something soon for call accounting. A lot of federal grants require call accounting if you are billing them certain ways and we will most likely bill that way. Jon On Fri, Apr 24, 2009 at 1:02 PM, Tim Vander Kooi <[email protected]<mailto:[email protected]>> wrote: I don't use them myself (our darned Cisco guys got a hold of our VOIP project before I got to vote). I have used their products at former companies and they have great systems. One of the things I really like about Shoretel is the fact that they play nicely with others, i.e. - you can use Cisco VOIP phones on a Shoretel system, this can save you thousands over time. Also they have a very nice tie to OCS for IM integration with the VOIP system. Just a great product all the way around. TVK From: Cesare' A. Ramos [mailto:[email protected]<mailto:[email protected]>] Sent: Friday, April 24, 2009 11:52 AM To: NT System Admin Issues Subject: ?? on VoIP Hellos all. Anyone worked with, heard of, familiar with, recommend, etc etc. Shoretel? Hope you have a great weekend. CAR ________________________________ This e-Mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this e-Mail in error please notify the sender via returned e-Mail. Please note that any views or opinions presented in this e-Mail are solely those of the author and do not necessarily represent those of the company. Although IDF operates anti-virus programs, it does not accept responsibility for any damage whatsoever that is caused by viruses being passed. ** Think before you print this message. ** ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
