Same here, my BB wouldn't even let me put a slash in the number field. John W. Cook Systems Administrator Partnership For Strong Families Sent to you from my Blackberry in the Cloud
________________________________ From: Andy Shook To: NT System Admin Issues Sent: Tue Jun 09 14:27:32 2009 Subject: RE: Cross Post: Help! User Error! Joe, User is full of horse hockey. I can���t even input th�����/��� mark when in dial mode or can I input �����/��� mark in a numeric field. My test was in two parts. 1. Attempt to dial your phone number in the xxx/xxx-xxxx format. No go. The / marks is alternate on key on the�������� key/ When I press alt+g I get no response. When I just press �������, I get a capital G. Fail. 2. I tried to add you to my address book on my blackberry and when I attempted to typ�����/���, I get a capital ������� only, no slash. HTH, Shook From: Joe Heaton [mailto:[email protected]] Sent: Tuesday, June 09, 2009 2:08 PM To: NT System Admin Issues Subject: Cross Post: Help! User Error! Outlook 2k3 Exchange 2k3 I have a user, who has hundreds of contacts in her Outlook. She���s new to our agency, and we imported her contacts from her previous job. She says that her Blackberry di�����t have issues dialing these numbers, but that her Samsung Saga WM device does. When I investigated, the issue is that a lot of the phone numbers in her contacts were input as XXX /XXX-XXXX. The Samsung does����t like the forward slash, so when she tries to dial these numbers, it dials the area code only. I proved that the slash is the issue, by having her fix one number, and try it, and lo and behold, the phone dials the full number. My question: Is there a tool, script, whatever, that I can have her use, to go through her contacts, and replace the forward slash with a dash? She already has a bad view of WM, and I need to get a solution for her fairly quickly. I can���t even prove or disprove that the Blackberry can or ca����t dial a number in the format XXX /XXX-XXXX. If someone else could try it and let me know, ����d personally appreciate it, even though I ca����t go back to her and tell her sh����s full of it or n����� Joe Heaton AISA Employment Training Panel 1100 J Street, 4th Floor Sacramento, CA 95814 (916) 327-5276 [email protected] ________________________________ CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
