OK so does he have a 64-bit OS?  If so make sure he is using the 32-Bit IE and 
it should work.

-----Original Message-----
From: Roger Wright [mailto:[email protected]] 
Sent: Thursday, June 18, 2009 9:32 AM
To: NT System Admin Issues
Subject: Unable to View FLASH Video

I have one user (a manager) with XP Pro,  IE8 and Flash 10.x who is unable to 
view Flash videos from either MSNBC or CNN sites.  In both cases, he's informed 
he needs to upgrade his Flash Player.  Flash is enabled in the browser, I've 
removed his temporary Internet files, manually installed Adobe Flash 10.x - 
still the same message and no video.  All was good a couple weeks ago, so I'm 
thinking it's related to recent updates.

 

What else should I be checking?

 

 

 

Roger Wright

Network Administrator

Evatone, Inc.

727.572.7076  x388

              

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