I agree on HP Technical Support on printers. It's definitely gone downhill over the years. We recently bought a new HP printer and in order for it to be compatable, we wanted it to be able to be configured to provide line feeds after the carriage returns. Pre-sales said this would. We bought it, it didn't work. Called tech support and their solution was to wait for the next firmware update... possibly in 2 months. Hah! What a load of horse-hockey. Good thing there are other brands to choose from. Kyocera makes some really nice printers...
________________________________ From: Phil Thompson [mailto:[email protected]] Sent: Thursday, June 25, 2009 6:37 PM To: NT System Admin Issues Subject: RE: Bleep'n window server 2008 terminal server Yes, It is the printer vender, BUT this business is like the video that was going around where the cowboys were herding cats. Everyone is claiming it is the other guy. I spend 90% of my time coming up with work arounds. I'm sure it is the same with all of you. I had a guy send me an update on piece of software and they way he zipped it I couldn't open it. I swear we spend an ½ hour working out a solution. I called HP about this, there are a couple printers that are causing the problem and they are new printers too boot, but HP wouldn't give me the time of day. It is all about the buck not the product. Thanks for info I will keep trudging along. From: Brian Desmond [mailto:[email protected]] Sent: Thursday, June 25, 2009 7:00 PM To: NT System Admin Issues Subject: RE: Bleep'n window server 2008 terminal server Spooler crashes are unlikely to be Microsoft's fault but instead the driver maker. If you'd like to provide a dump of the crash I will look at it for you. Download the Debugging Tools for Windows - http://www.microsoft.com/whdc/DevTools/Debugging/default.mspx Install them to c:\debuggers Open a command prompt to \debuggers Cscript adplus.vbs -crash -pn spoolsv.exe This will have a dump file written to a subfolder of c:\debuggers next time it crashes. If you zip this and send it to me I will look. Thanks, Brian Desmond [email protected] c - 312.731.3132 Active Directory, 4th Ed - http://www.briandesmond.com/ad4/ <http://www.briandesmond.com/ad4/> Microsoft MVP - https://mvp.support.microsoft.com/profile/Brian <https://mvp.support.microsoft.com/profile/Brian> From: Phil Thompson [mailto:[email protected]] Sent: Thursday, June 25, 2009 3:22 PM To: NT System Admin Issues Subject: RE: Bleep'n window server 2008 terminal server It is very hard to narrow down. I've read where others are having issues with print as well. Maybe the R2 would be better. One question is, we are an XP shop and I'm not sure if the driver issues stems from there. The so called 'easy print' is suppose to fix that. Because of the spooler crashing all the time I'm guessing the freezing is related. I'm really bummed, I like the remote apps, the new management applets just about everything but it is totally unreliable!! Thanks for feedback. From: Ben Nordlander [mailto:[email protected]] Sent: Thursday, June 25, 2009 4:16 PM To: NT System Admin Issues Subject: Re: Bleep'n window server 2008 terminal server heh was planning on migrating my 03 citrix to windows 08 with latest version of XenApp (or whatever it is called now; previously metaframe/presentation). maybe 2008 R2 will be better for us? :) -Ben On Thu, Jun 25, 2009 at 1:10 PM, Phil Thompson <[email protected]> wrote: Just wonder others experience with 08 terminal server. I'm needing to vent!!! Right now I'm ready to throw the damn thing in the lake. I have had nothing but trouble with it for 3 months. One of the big reasons I got it was the so called ease of printing. What a bunch of BULL that is. Nothing but trouble, especially with HP printers shutting down the spooler. Right now the server freezes up. Can't get to task manager to see what is going on. Logs don't tell anything. I have to hold the off button to shut it down. There are some features I like but generally it is a pile of C R A P !! I have my trusty old 03 Terminal server to fall back on. NEVER have an issue with it. Same programs running on it. The venders say there software is compatible but I truly doubt it or it I'm going to take 08 off of it and go with 03, my only choice at this time. 3 months of explaining to management and users this and that, I'm starting look like a dumb ass. Any way that's it. I feel better now.!! ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
