Could it be a PostScript versus PCL issue? Often gibberish is printed when sending a PostScript document to a PCL only printer. I know you said that you had tried different drivers, but you didn't mention if any were PS drivers instead of PCL drivers.
Len Hammond CSI:Hartland [email protected] On Tue, Jul 21, 2009 at 6:09 PM, Gavin Wilby <[email protected]> wrote: > Hi Chris, > > Thanks for the reply, I did ask her to email me the document today, but she > emailed me the attchement instead :) By the time I noticed she had gone for > the day - Ill try that again tomorrow. > > Are you suggesting a corrupt email(s). > > She reckons that if she prints to one of the local networked Ricohs it > works fine, the problem is only on her local USB printer (which is brand > new). > > Gavin. > > > Christopher Bodnar wrote: > >> What happens if you try printing locally in the office? Have her forward >> the e-mail to you, ,and try printing locally to a regular network printer >> (i.e. HP LJ something or other). Does it print correctly ? >> >> >> >> >> Chris Bodnar, MCSE >> Sr. Systems Engineer >> Distributed Systems Service Delivery - Intel Services >> Guardian Life Insurance Company of America >> Email: [email protected] >> Phone: 610-807-6459 >> Fax: 610-807-6003 >> >> -----Original Message----- >> From: [email protected] [mailto:[email protected]] Sent: Tuesday, >> July 21, 2009 5:48 PM >> To: NT System Admin Issues >> Subject: Printer issue >> >> I have a really odd issue here and hope someone can help me. >> >> I have a remote user using XP pro, on a domain that she attaches to via a >> VPN. >> >> She uses a couple of apps via a 2008 Terminal Server one of which being >> Outlook that attaches to the Exchange server at the remote end. All of this >> works fine so far (bar a couple of the teething issues using remote apps). >> >> However, although all email looks fine to her on the screen, when she >> tries to print *some* of them to her locally attached HP laser printer (a >> 3005 I think), it prints out looking like the following: >> >> http://www.flickr.com/photos/gavsta/3743455647/ >> >> Now Im guessing the font thats used in the email isnt getting to the >> printer correctly, I have tried all sorts of drivers combinations (the >> printer is on the 2008 HCL), and the problem remains. >> >> Can anyone assist with this? >> >> Gavin. >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> >> ----------------------------------------- >> This message, and any attachments to it, may contain information >> that is privileged, confidential, and exempt from disclosure under >> applicable law. If the reader of this message is not the intended >> recipient, you are notified that any use, dissemination, >> distribution, copying, or communication of this message is strictly >> prohibited. If you have received this message in error, please >> notify the sender immediately by return e-mail and delete the >> message and any attachments. Thank you. >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> >> > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
