Sound like when we ordered a printer that I specifically asked pre-sales if we could configure a line feed after the carriage return. "Oh sure!" they said. HAH! After messing around with it, I called tech support and was told that it needed a firmware update... that wouldn't be available for a month or longer. Uh... yeah... HP has definitely been slipping on the printer side. Kyocera has been holding up pretty well here.
________________________________ From: Chris Hamby [mailto:[email protected]] Sent: Tuesday, August 04, 2009 9:34 PM To: NT System Admin Issues Subject: Re: Computer BLOWS UP with spooler SubSystem App errors I had this same issue with a 1022 printer when printing pdfs the other day. Did a search for that dll (the one that caused the spooler to bomb) and found a forum on the HP site where a ton of people had the same issues. There were a lot of workarounds involved and basically HP stated that they did not have a fix for it and did not plan on fixing it. What worked for me was downloading the full driver download from the HP site (which apparently does not have that dll packaged with it), running the clean spool utility to remove the original drivers, then manually installing the drivers that I previously downloaded. HP forum URL (may wrap): http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do? admit=109447626+1249439577589+28353475&threadId=1153974 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
