No auditing of this kind enabled.... event logs had something, but about
running MSI installer to the office installation.
What make me curious is that this is the second time I see this happening,
with different people installing office in the server....and the other guy
was reasonably smart to not click that button "Do you want to destroy your
Server ? "...
----- Original Message -----
From: "Ken Schaefer" <[email protected]>
To: "NT System Admin Issues" <[email protected]>
Sent: Wednesday, August 26, 2009 12:09 AM
Subject: RE: IIS services disappearing
I don't think installing Office did this. The person in question probably
mucked around with a bunch of other things as well in the course of doing
the work. You can review event logs to see if there is anything significant
(e.g. MSI installer events).
I agree with other posters that you probably aren't getting the full story.
Unfortunately, without auditing in place beforehand, you'll probably never
find out exactly what the admin did.
Cheers
Ken
-----Original Message-----
From: Silvio L. Nisgoski [mailto:[email protected]]
Sent: Wednesday, 26 August 2009 9:34 AM
To: NT System Admin Issues
Subject: Re: IIS services disappearing
Hmm, let me try to explain the situation better .
Outlook is not to be installed in this server, nor are excel, frontpage,
etc.
The machine was chugging along all happy, messages in, messages out, etc.
Then a part-time employee of the customer, tasked with the implementation of
an intranet of sorts, read don´t-know-where that to use some tool for his
intranet he should upgrade office in the server.
Well, this particular server had access instaled in it, due to an tracking
app that they use.
Well, then this guy upgrades office ( 2003 ) to 2007. He said he used just
an upgrade pack, don´t know what he meant with that, because what I saw was
a fully complete copy of office 2007 enterprise.
About half an hour later, people start complaining that the webmail wasn´t
functioning anymore. Then they called me. In the initial questioning phase
( what happened, what was installed, etc, ) they mentioned the upgrade. I
seem to remember of this occurring in a 2003/IIS server befor, so I looked
in IIS Manager, and there were no sites defined there. Restoring a backup of
the metabase had no effect. In the Services app, there were no ocurrences of
WWW service, SMTP service, etc.
When I uninstalled IIS, and reinstalled, the missing services got back, and
also the disappeared web sites.
But I would like to know how is that the installation of office causes this.
They swear that no prompts of any sort, asking if they did really really
want do destroy their server, appeared.
Any idea ?
Thanks.
----- Original Message -----
From: "Richard Stovall" <[email protected]>
To: "NT System Admin Issues" <[email protected]>
Sent: Tuesday, August 25, 2009 8:43 PM
Subject: Re: IIS services disappearing
Though it's most likely unrelated to your issue, Microsoft pretty much
does not support running Outlook on an Exchange server (at least
through Exchange 2003).
http://support.microsoft.com/kb/266418
I would start by getting into supported configuration and trying again.
Do you have any more information?
On Tue, Aug 25, 2009 at 11:46 AM, Silvio L. Nisgoski<[email protected]>
wrote:
Hello,
Does anyone has experienced the same, and has an explanation of the
causes :
a customer installed Office 2007 in a 2003R2 server, with Exchange
running,
and this made (after half an hour , they say ) all the IIS sites
disappear (
metabase corruption, I think ) .
When looking at the problem, I saw that the IIS services had also
disappeared from the system. AFter uninstalling IIS, and reinstalling, we
got it back to working.
But how would the office installation make this ? Their IT people who
installed it got a good slapping, but I would like to know the causes
from a
scientific and curious point of view...
thanks.
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
