+1 When I'm quoting a machine fix for someone, I often tell them that it is quicker/cheaper to wipe & reload than it is to fix it. When I get it to my home office, I will usually, off the clock, try to figure it out before I reload. The "why" question from my childhood keeps coming back into play. It does amaze folks when you can explain the problem in detail and how to prevent a recurrence. The user education is great, as I like not having to solve the same thing multiple time for the same person - I'm "too lazy" for that, not to mention that it is not cost effective for them. Len Hammond CSI:Hartland [email protected]
On Thu, Aug 27, 2009 at 10:46 AM, David Lum <[email protected]> wrote: > +1 Time is money. > > > > Having said that sometimes I will troubleshoot out of curiosity even after > it’s obvious blowing away and starting over is faster – I get a burning > desire to know WHAT happened. Sometimes that tidbit pays huge dividends > later, or sometimes knowing exactly what happened amazes other tech’s. > > > > Dave > > > > *From:* David Mazzaccaro [mailto:[email protected]] > *Sent:* Thursday, August 27, 2009 7:16 AM > > *To:* NT System Admin Issues > *Subject:* RE: OT: Our profession has been exposed > > > > "lost art"? > > Or (in most cases) it's just not cost effective. > > > > > ------------------------------ > > *From:* Don Guyer [mailto:[email protected]] > *Sent:* Thursday, August 27, 2009 10:06 AM > > *To:* NT System Admin Issues > *Subject:* RE: OT: Our profession has been exposed > > That’s how our field techs resolve a lot of issues. > > > > Troubleshooting is a lost art form, to most techs today. > > > > Don Guyer > > Systems Engineer - Information Services > > Prudential, Fox & Roach/Trident Group > > 431 W. Lancaster Avenue > > Devon, PA 19333 > > Direct: (610) 993-3299 > > Fax: (610) 650-5306 > > [email protected] > > > > *From:* Lee Douglas [mailto:[email protected]] > *Sent:* Thursday, August 27, 2009 9:50 AM > > *To:* NT System Admin Issues > *Subject:* Re: OT: Our profession has been exposed > > > > One thing they left out is to format the drive and start over - I've heard > that a lot on this forum <g> > > On Thu, Aug 27, 2009 at 9:44 AM, Ziots, Edward <[email protected]> > wrote: > > Sigh, > > > > Who Ratted us all out… they should be TARRED and feathered… > > > > Z > > > > Edward Ziots > > Network Engineer > > Lifespan Organization > > MCSE,MCSA,MCP+I, ME, CCA, Security +, Network + > > [email protected] > > Phone:401-639-3505 > ------------------------------ > > *From:* Candee Vaglica [mailto:[email protected]] > *Sent:* Thursday, August 27, 2009 7:52 AM > *To:* NT System Admin Issues > *Subject:* Re: OT: Our profession has been exposed > > > > I *love* it! > > > > > > On Thu, Aug 27, 2009 at 12:22 AM, Kurt Buff <[email protected]> wrote: > > Now anyone can be a sysadmin/tech support person: > > http://xkcd.com/627/ > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> > > > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
