Even if it is still covered, I am fairly certain that when you tell HP you used 3rd party memory, they are going to tell you to remove that memory and replicate the problem with the factory memory installed. Tell them that removing one of the Kingston sticks solves the problem, and they may even tell you "case closed".
From: HELP_PC [mailto:[email protected]] Sent: Monday, September 21, 2009 7:10 AM To: NT System Admin Issues Subject: R: Weird Windows 7 64 bit issue I don't think they will give support for Windows 7 on that old machine (2 years). Xp didn0t have the issue GuidoElia HELPPC ________________________________ Da: Brian Desmond [mailto:[email protected]] Inviato: lunedì 21 settembre 2009 9.27 A: NT System Admin Issues Oggetto: RE: Weird Windows 7 64 bit issue I would call HP... Thanks, Brian Desmond [email protected] c - 312.731.3132 From: HELP_PC [mailto:[email protected]] Sent: Monday, September 21, 2009 12:47 AM To: NT System Admin Issues Subject: Weird Windows 7 64 bit issue In a DC 7700 Hp with 2 DDR 2 modules (Kingston Value RAM 2GB each ) Windows 7 Ultimate 64 bits reboots randomly. Mem check didn't report any error as the OS event viewer that sees the reboot as unexpected.. The strange thing that if I remove one of the 2 modules (it doesn't matter which one) the issue disappears. Any idea ? TIA GuidoElia HELPPC ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
