1. Often, these trojans will keep REAL anti-malware applications from running. However, if the system can be booted into Safe Mode (I came across one that could not!), MalwareBytes at least ought to run.
2. They guy is being prevented from downloading MBytes or anything else on that machine. He will need to obtain a copy of MBytes or VIPRERESCUE elsewhere and install from portable media. 3. I've seen entirely too many of these occurrences on systems with McAfee on them. Good luck! -- Richard D. McClary Systems Administrator, Information Technology Group ASPCA® 1717 S. Philo Rd, Ste 36 Urbana, IL 61802 [email protected] P: 217-337-9761 C: 217-417-1182 F: 217-337-9761 www.aspca.org The information contained in this e-mail, and any attachments hereto, is from The American Society for the Prevention of Cruelty to Animals® (ASPCA ®) and is intended only for use by the addressee(s) named herein and may contain legally privileged and/or confidential information. If you are not the intended recipient of this e-mail, you are hereby notified that any dissemination, distribution, copying or use of the contents of this e-mail, and any attachments hereto, is strictly prohibited. If you have received this e-mail in error, please immediately notify me by reply email and permanently delete the original and any copy of this e-mail and any printout thereof. "David W. McSpadden" <[email protected]> wrote on 10/27/2009 09:40:36 AM: > Follow this thread from top to bottom. > What else would you tell this home user?? > > > I don?t understand how this keeps happening I have Microsoft > security running also but I am getting tierd of this junk these > things need to find another home besides mine > From: David McSpadden > Sent: Tuesday, October 27, 2009 10:32 AM > To: xx > Subject: RE: Home Computer > Sure. > From: xx > Sent: Tuesday, October 27, 2009 10:30 AM > To: David McSpadden > Subject: RE: Home Computer > Ok I will try tonight if I cant do you want it back? > From: David McSpadden > Sent: Tuesday, October 27, 2009 10:28 AM > To: xx > Subject: RE: Home Computer > Those pictures are a part of the Trojan/virus/thingy. > Yes if you can get on the internet you can find it by googling for > Microsoft security essentials download. > From: xx > Sent: Tuesday, October 27, 2009 10:26 AM > To: David McSpadden > Subject: RE: Home Computer > So I will just find that on the internet? If I can get on the net > because when I tried last night I couldn?t get around all the pop > ups ( I will get those pics to you asap LOL) So does that mean > someone has been looking at that stuff or is that just the possible > virus causing that to pop up ? > From: David McSpadden > Sent: Tuesday, October 27, 2009 10:19 AM > To: xx > Subject: RE: Home Computer > I think you should send me the naughty pictures for an objective opinion. > Also, I think you should download Microsoft?s Free Security > Essentials virsus/spyware scanner. > It is quick and easy. All you have to do it tell it when and what to scan. > That might find something your Mcafee doesn?t. > From: xx > Sent: Tuesday, October 27, 2009 10:11 AM > To: David McSpadden > Subject: Home Computer > Hi It?s me again?.. I think my computer has issues again I have > been getting pop ups telling me my computer could be infected but it > wasn?t from Mcafee so I ignored it then mcafee would pop up and say > it blocked a trojen so I thought I was ok but last night when I > tried to get into my email naughty pics poped up????? So I thought I > would run a full scan but couldn?t get into mcafee. What do you think > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
