I have gone thru the steps that Simon Butler lays out and I am still getting the error on the phone. 85010014.
Dumb question but which cert am I grabbing from the exchange server to load onto the phone? The email.domain.com in personal folders or in the trusted root CA UTN-USERFirst-Hardware that it is issued by? Thanks still struggling with this. From: Ken Schaefer [mailto:[email protected]] Sent: Wednesday, October 28, 2009 7:59 PM To: NT System Admin Issues Subject: RE: OT error loading ssl cert onto wm 6.1 phone Hi, ActiveSync works by sending requests directly to the configured ActiveSync web application. All the information about the user, and what command it wants to run etc. are contained within the querystring of the request. The The ActiveSync client doesn't have a way of negotiating past the FBA login screen, which might explain why it's failing. Cheers Ken ________________________________ From: Eldridge, Dave [[email protected]] Sent: Thursday, 29 October 2009 8:40 AM To: NT System Admin Issues Subject: RE: OT error loading ssl cert onto wm 6.1 phone thanks From: Sherry Abercrombie [mailto:[email protected]] Sent: Wednesday, October 28, 2009 3:38 PM To: NT System Admin Issues Subject: Re: OT error loading ssl cert onto wm 6.1 phone Yes, I had to setup a second virtual directory, fba & ActiveSync don't like each other. Check Daniel Petri's web site for the how to's on setting up a second vd. On Wed, Oct 28, 2009 at 3:07 PM, Eldridge, Dave <[email protected]> wrote: No single server. I have fba enabled along with ssl. The article Richard mentioned talks about doing this second virtual directory. From: Carol Fee [mailto:[email protected]] Sent: Wednesday, October 28, 2009 3:01 PM To: NT System Admin Issues Subject: RE: OT error loading ssl cert onto wm 6.1 phone Yes we do and no we did not. Are you using FE/BE setup ? CFee From: Eldridge, Dave [mailto:[email protected]] Sent: Wednesday, October 28, 2009 4:47 PM To: NT System Admin Issues Subject: RE: OT error loading ssl cert onto wm 6.1 phone Yea that pertains to loading the cert into the phone's root cert. We verified that. It's amazing how varied the responses are to this issue. J Do you have wm accessing your exchange? If so did you create an additional virtual directory? From: Sherry Abercrombie [mailto:[email protected]] Sent: Wednesday, October 28, 2009 2:19 PM To: NT System Admin Issues Subject: Re: OT error loading ssl cert onto wm 6.1 phone Try this link: http://support.microsoft.com/kb/915840 On Wed, Oct 28, 2009 at 3:12 PM, Carol Fee <[email protected]> wrote: If I remember correctly, the cert has to be installed in the Root certs on the phone. CFee From: Eldridge, Dave [mailto:[email protected]] Sent: Wednesday, October 28, 2009 3:01 PM To: NT System Admin Issues Subject: OT error loading ssl cert onto wm 6.1 phone Looking for some guidance here. Right up front I have no experience with mobile phones and I now I have to start supporting a bunch of these. My boss has a Samsung i760 running wm 6.1 and is getting the following error code 85010014 I have done the following to export the cert off the exchange server 2003 sp2. Opened up mmc and certs. Went to personal folder. Right click my web cert called email.domain.com, export, no to export the private key Select crypto (p7b) as the file extension. Give a file name and load onto phone The cert does install on the phone but gets an error code of 85010014 when trying to connect to exchange. What am I missing here? This shouldn't be this hard. Any ideas? Thanks Can't wait until the BES part of this project comes up also. J This message contains confidential information and is intended only for the intended recipient(s). If you are not the named recipient you should not read, distribute or copy this e-mail. Please notify the sender immediately via e-mail if you have received this e-mail by mistake; then, delete this e-mail from your system. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
