We have had cert problems if the date and time is wrong on the phone.
I had one phone that the year was . . . minus 10!
hth, Devin


On Thu, Oct 29, 2009 at 2:47 PM, Sean Rector <[email protected]> wrote:
> One other thing – my certs were saved as .CER files.  I don’t know if that
> makes a difference.
>
>
>
> I forgot one more thing…
>
>
>
> On the WM phones, I copy them to a documents folder, then simply
> double-click the certificate file to install it on the phone.
>
>
>
> Sean Rector, MCSE
>
>
>
> From: Eldridge, Dave [mailto:[email protected]]
> Sent: Thursday, October 29, 2009 3:42 PM
> To: NT System Admin Issues
> Subject: RE: OT error loading ssl cert onto wm 6.1 phone
>
>
>
> I have gone thru the steps that Simon  Butler lays out and I am still
> getting the error on the phone. 85010014.
>
>
>
> Dumb question but which cert am I grabbing from the exchange server to load
> onto the phone?
>
>
>
> The email.domain.com in personal folders or in the trusted root CA
> UTN-USERFirst-Hardware that it is issued by?
>
>
>
> Thanks still struggling with this.
>
>
>
> From: Ken Schaefer [mailto:[email protected]]
> Sent: Wednesday, October 28, 2009 7:59 PM
> To: NT System Admin Issues
> Subject: RE: OT error loading ssl cert onto wm 6.1 phone
>
>
>
> Hi,
>
>
>
> ActiveSync works by sending requests directly to the configured ActiveSync
> web application. All the information about the user, and what command it
> wants to run etc. are contained within the querystring of the request. The
> The ActiveSync client doesn't have a way of negotiating past the FBA login
> screen, which might explain why it's failing.
>
>
>
> Cheers
>
> Ken
>
>
>
> ________________________________
>
> From: Eldridge, Dave [[email protected]]
> Sent: Thursday, 29 October 2009 8:40 AM
> To: NT System Admin Issues
> Subject: RE: OT error loading ssl cert onto wm 6.1 phone
>
> thanks
>
>
>
> From: Sherry Abercrombie [mailto:[email protected]]
> Sent: Wednesday, October 28, 2009 3:38 PM
> To: NT System Admin Issues
> Subject: Re: OT error loading ssl cert onto wm 6.1 phone
>
>
>
> Yes, I had to setup a second virtual directory, fba & ActiveSync don't like
> each other.  Check Daniel Petri's web site for the how to's on setting up a
> second vd.
>
> On Wed, Oct 28, 2009 at 3:07 PM, Eldridge, Dave <[email protected]> wrote:
>
> No single server. I have fba enabled along with ssl. The article Richard
> mentioned talks about doing this second virtual directory.
>
>
>
> From: Carol Fee [mailto:[email protected]]
>
> Sent: Wednesday, October 28, 2009 3:01 PM
> To: NT System Admin Issues
>
> Subject: RE: OT error loading ssl cert onto wm 6.1 phone
>
>
>
> Yes we do and no we did not.  Are you using FE/BE setup ?
>
>
>
> CFee
>
> From: Eldridge, Dave [mailto:[email protected]]
> Sent: Wednesday, October 28, 2009 4:47 PM
> To: NT System Admin Issues
> Subject: RE: OT error loading ssl cert onto wm 6.1 phone
>
>
>
> Yea that pertains to loading the cert into the phone’s root cert. We
> verified that.
>
> It’s amazing how varied the responses are to this issue. J
>
>
>
> Do you have wm accessing  your exchange? If so did you create an additional
> virtual directory?
>
>
>
> From: Sherry Abercrombie [mailto:[email protected]]
> Sent: Wednesday, October 28, 2009 2:19 PM
> To: NT System Admin Issues
> Subject: Re: OT error loading ssl cert onto wm 6.1 phone
>
>
>
> Try this link:  http://support.microsoft.com/kb/915840
>
> On Wed, Oct 28, 2009 at 3:12 PM, Carol Fee <[email protected]> wrote:
>
> If I remember correctly, the cert has to be installed in the Root certs on
> the phone.
>
>
>
> CFee
>
> From: Eldridge, Dave [mailto:[email protected]]
> Sent: Wednesday, October 28, 2009 3:01 PM
> To: NT System Admin Issues
> Subject: OT error loading ssl cert onto wm 6.1 phone
>
>
>
> Looking for some guidance here.
>
>
>
> Right up front I have no experience with mobile phones and I now I have to
> start supporting a bunch of these.
>
> My boss has a Samsung i760 running wm 6.1 and is getting the following error
> code 85010014
>
>
>
> I have done the following to export the cert off the exchange server 2003
> sp2.
>
>
>
> Opened up mmc and certs.
>
>
>
> Went to personal folder.
>
> Right click my web cert called email.domain.com, export, no to export the
> private key
>
> Select crypto (p7b) as the file extension.
>
> Give a file name and load onto phone
>
> The cert does install on the phone but gets an error code of 85010014 when
> trying to connect to exchange.
>
> What am I missing here? This shouldn’t be this hard.
>
>
>
> Any ideas?
>
> Thanks
>
>
>
> Can’t wait until the BES part of this project comes up also. J
>
>
>
>
>
>
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