What about a quiet word from the CEO to the recalcitrant?

Cheers
Ken

From: James Rankin [mailto:[email protected]]
Sent: Friday, 20 November 2009 4:47 PM
To: NT System Admin Issues
Subject: Re: WSJ Reporter thinks IT departments should allow users to install 
whatever

With regards to the blocking of IM status changes, this came down to a drive 
from the CEO for software-based presence awareness. People sitting in "Do Not 
Disturb" for two weeks were not making things easy for us to show presence 
awareness. As with all things, it is the actions of a few that spoil it for 
many.
2009/11/20 Ken Schaefer <[email protected]<mailto:[email protected]>>
I think this really depends on the company you're working for. Go work for 
Microsoft, and you can pretty much do whatever you want to your laptop 
(provided it's legal). My company is the same. But I can understand the other 
arguments being made here (which I largely agree with).

In a large enterprise, IT is a productivity tool - a cog in a wheel. But I 
disagree with some of the more extreme measures being mentioned here (like 
disallowing people from changing their IM status). People can take the phone 
off the hook if they need some uninterrupted quiet time to get some work done - 
why shouldn't they be able to be avoid being bothered on IM?

Cheers
Ken

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]<mailto:[email protected]>]
Sent: Friday, 20 November 2009 9:37 AM

To: NT System Admin Issues
Subject: Re: WSJ Reporter thinks IT departments should allow users to install 
whatever

When you've outsourced IT, there's no one left to torture or object.

But, as with all other ill-fated trends, we'll see the pendulum swing back the 
other way as productivity plummets.

Sent from my Verizon Wireless BlackBerry

________________________________
From: "Alex Eckelberry" 
<[email protected]<mailto:[email protected]>>
Date: Thu, 19 Nov 2009 18:27:46 -0500
To: NT System Admin 
Issues<[email protected]<mailto:[email protected]>>
Subject: RE: WSJ Reporter thinks IT departments should allow users to install 
whatever

The interesting and amazing thing is that this really is where some major 
companies are going - giving their users stipends to buy whatever equipment 
they want, etc.



From: Jonathan Link 
[mailto:[email protected]<mailto:[email protected]>]
Sent: Wednesday, November 18, 2009 5:13 PM
To: NT System Admin Issues
Subject: WSJ Reporter thinks IT departments should allow users to install 
whatever

Discuss:
http://online.wsj.com/article/SB10001424052748703567204574499032945309844.html

I believe this is more an indictment of the low quality of journalism nowadays. 
 It's little more than a rant on his employer's IT policies.  In no instance 
does he discuss the measured effect of IT policies might have within an 
organization.  He makes vague allusions to the productivity gains users could 
acheive if allowed to use any software they felt necessary to do their job.  
Near the end of the article he does finally discuss some of the valid reasons 
for constraining users ability to install shiny new software in order to be 
more "productive."




















--
"On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the 
machine wrong figures, will the right answers come out?' I am not able rightly 
to apprehend the kind of confusion of ideas that could provoke such a question."

http://raythestray.blogspot.com





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