It is easier to improve and maintain things you understand vs things you
don't.  And, ultimately, most people don't understand IT.

This is partially the fault of senior management, and partially the fault of
IT practioners, and partly the fault of the technology industry.

Let's face it.  Flying planes is hard.  The abundant use of technology has
made it safer, more reliable, and more profitable.   AND it has made it
easier, but only for people who become pilots (which is a very small subset
of the population).

The idea that technology makes everything easier is highly flawed, but
ardently advocated by the technology industry in order to sell more stuff.
And, without giving it sufficient logical consideration, many senior
executives buy into this notion, and end up with superior technology (but
not superior technologists, nor superior results from technology).

The right people can deal with all other problems relating to technology,
including insufficient tech, inadequate budgets, and poor requirements.
The wrong people can ruin even the best budgets and greatest technology.

We often fail to get the right people, and then, if we luck into getting
them, we don't listen to them.

Yeah, that's a recipe for success.  I feel a blog entry coming on for
December...

*ASB *(My XeeSM Profile) <http://XeeSM.com/AndrewBaker>
*Providing Competitive Advantage through Effective IT Leadership*



On Tue, Dec 1, 2009 at 8:05 PM, Kurt Buff <[email protected]> wrote:

> I think this might prove an interesting conversation...
>
>
> http://www.computerworld.com/s/article/9141609/Opinion_The_unspoken_truth_about_why_your_IT_sucks?taxonomyId=14&pageNumber=1
>
>

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