I don't know about renewal process. My boss handles that part. I suspect it is probably more an issue with Tech Data than with Trend, but I really don't know. You haven't had issues with the Trend/Micro Client/Server Security Agent RealTime Scan service being in a stopped state? We've seen it occur on 6 servers. Trend set us up with a hotfix as a "know issue" about the same time SP1 released. The hotfix worked for 4, but one got borked up so bad the SMEX stopped working which caused a bit of a ruckus for that client, and my boss hates it when these things cause "unbillable" work...
On Thu, Dec 3, 2009 at 2:04 PM, David Lum <[email protected]> wrote: > Renewal process is a hassle? All I (well , my client) have to do is renew > every year and then at the console do a license check and presto, updated. > It’s run for years on SBS 2003 at a client and they’ve has zero issues with > it on the server or the PC’s . You can contact me offlist if you want to > keep Trend, maybe I can help. I have moved some clients to Vipre but this > client has had good success with Trend so no need to switch. > > *David Lum** **// *SYSTEMS ENGINEER > NORTHWEST EVALUATION ASSOCIATION > (Desk) 971.222.1025 *// *(Cell) 503.267.9764 > > > > > > > > *From:* Jim Majorowicz [mailto:[email protected]] > *Sent:* Thursday, December 03, 2009 11:00 AM > *To:* NT System Admin Issues > *Subject:* Replacements for Trend Worry Free > > > > We're currently discussing the option of changing our AV choice for our > Small Business clients. We're currently pretty entrenched with Trend and > their Worry-Free products with our clients, but we're looking to possibly > start recommending other options. The renewal process for Trend is a hassle > no matter how we try and do it, and we've been having issues with 6.0 client > randomly stopping on SBS servers for no apparent reason and having to be > manually restarted. Support's solution to the issue has been hit and miss. > > Anyway, I suggested Vipre right off because Stu and crew and pretty hip > froody dudes who listen when we ask questions around these parts, but my > boss wants to try Panda. A 15 minute search of our archive seems to contain > a mixed bag of comments, mostly about Panda 2008. AVG isn't an option. Any > thoughts on Panda or other options to consider? > > > > > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
