No problems with RealTime being stopped, and it's one of many services I monitor on both servers and workstations and I get notified if they do get stopped. Their servers are: 1 Win2K file/print, 2003 SBS, 2003 R2 domain controller, and a 2003 R2 "utility" server that handles Trend, WSUS, etc. Never stops on any of them.
If you put up some monitoring on that service perhaps you can find a uh....trend on when they stop. Maybe it happens at every agent check in or some other scheduled Trend (or maybe not even a Trend job) event. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 From: Jim Majorowicz [mailto:[email protected]] Sent: Friday, December 04, 2009 8:55 AM To: NT System Admin Issues Subject: Re: Replacements for Trend Worry Free I don't know about renewal process. My boss handles that part. I suspect it is probably more an issue with Tech Data than with Trend, but I really don't know. You haven't had issues with the Trend/Micro Client/Server Security Agent RealTime Scan service being in a stopped state? We've seen it occur on 6 servers. Trend set us up with a hotfix as a "know issue" about the same time SP1 released. The hotfix worked for 4, but one got borked up so bad the SMEX stopped working which caused a bit of a ruckus for that client, and my boss hates it when these things cause "unbillable" work... On Thu, Dec 3, 2009 at 2:04 PM, David Lum <[email protected]<mailto:[email protected]>> wrote: Renewal process is a hassle? All I (well , my client) have to do is renew every year and then at the console do a license check and presto, updated. It's run for years on SBS 2003 at a client and they've has zero issues with it on the server or the PC's . You can contact me offlist if you want to keep Trend, maybe I can help. I have moved some clients to Vipre but this client has had good success with Trend so no need to switch. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 From: Jim Majorowicz [mailto:[email protected]<mailto:[email protected]>] Sent: Thursday, December 03, 2009 11:00 AM To: NT System Admin Issues Subject: Replacements for Trend Worry Free We're currently discussing the option of changing our AV choice for our Small Business clients. We're currently pretty entrenched with Trend and their Worry-Free products with our clients, but we're looking to possibly start recommending other options. The renewal process for Trend is a hassle no matter how we try and do it, and we've been having issues with 6.0 client randomly stopping on SBS servers for no apparent reason and having to be manually restarted. Support's solution to the issue has been hit and miss. Anyway, I suggested Vipre right off because Stu and crew and pretty hip froody dudes who listen when we ask questions around these parts, but my boss wants to try Panda. A 15 minute search of our archive seems to contain a mixed bag of comments, mostly about Panda 2008. AVG isn't an option. Any thoughts on Panda or other options to consider? ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
