So I opened a case with Porcusoft last week.  Never got a call even though *I 
thought* I had it scheduled support.  Turns out the assigned tech's hours are 
Wednesday - Sat.  I tried to call the main number on his signature, I get 
disconnected unless I try his extension (which the friendly automated voice 
tells me is "invalid".
 
Anyone have a 1-800 number for MS support?  The number I have is apparently a 
direct line to this tech's support area.  
 
 
Tom Miller
Engineer, Information Technology
Hampton-Newport News Community Services Board
757-788-0528 
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