800-936-4900. Tell the call router you want to speak to the next available 
engineer in the queue.

Thanks,
Brian Desmond
[email protected]<mailto:[email protected]>

c - 312.731.3132

From: Tom Miller [mailto:[email protected]]
Sent: Monday, January 04, 2010 10:09 AM
To: NT System Admin Issues
Subject: Microsoft Support: Number??

So I opened a case with Porcusoft last week.  Never got a call even though *I 
thought* I had it scheduled support.  Turns out the assigned tech's hours are 
Wednesday - Sat.  I tried to call the main number on his signature, I get 
disconnected unless I try his extension (which the friendly automated voice 
tells me is "invalid".

Anyone have a 1-800 number for MS support?  The number I have is apparently a 
direct line to this tech's support area.


Tom Miller
Engineer, Information Technology
Hampton-Newport News Community Services Board
757-788-0528

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