On 24 Jan 2010 at 10:43, Orland, Kathleen  wrote:

> If the Outlook profile is deleted but not the NT profile, it should be there.
> If the PST is not in the default location, it simply means they moved it. If
> you do a search of the computer using *.PST and include hidden files/folders
> (or enable the view of them in Explorer and include known file extensions),
> you should be able to find it. They may have moved the PST to a CD, USB key,
> or deleted it as well. 
> 
> http://www.howto-outlook.com/howto/backupandrestore.htm#Locating_the_pst-fil
> e 

I know how to find PST files, thank you all very much.  The old PST file isn't 
there, and none of the undelete tools I have (Recuva, PCI File Inspector, 
Restoration, and NTFSundelete) could find any *.PST files when I mounted the 
drive in another computer.  We may send the drive off to a recovery service to 
scour the unused sectors of the disk for fragments of PST files, but that's a 
forlorn hope IMHO.

Apparently the old PST was "outlook.pst" in the default path, and when the 
@#...@#$%@#$% tech deleted the old account ([email protected]), that file was 
deleted.  When he created the new account for the new email address 
([email protected]) under the same user profile, Outlook created "outlook.pst" 
using the same directory-entry, overwriting the old one.  Very annoying.


--
Angus Scott-Fleming
GeoApps, Tucson, Arizona
1-520-290-5038
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