I had him try something similar, Dean. I had him view all his recurring appointments and then click on each one. He found it, deleted it and sync goes fine. Thanks for the help.
Date: Tue, 23 Feb 2010 10:37:11 +1300 Subject: Re: BB wont' sync with O2003 calendar From: [email protected] To: [email protected] you could try this create a new folder called dalendartemp of type calendar and move calendar items to it . You may only get some of them moved and get an error. so move them in smaller chunks until you find the bad ones. (note the details) of them so they can be re-entered if needed and delete. sync the BB and see if any come over from the BB. move them to the calendartemp with the calendar blank , sync the bb again so your calendar on the desktop and bb are blank move items back to the calendar in groups and sync the BB each time cheers dean On Tue, Feb 23, 2010 at 9:57 AM, paul d <[email protected]> wrote: Thanks, Terry. I tried deleting it but it still failed. I think there's more than one issue here. When he did the first sync with his BB, it worked fine. Then, the BB failed and he got a new one. I noticed last Friday when I worked with him on it, that when we tried to check the configuration settings, Desktop Mgr reported that the device ID's did not match up. I think when he uninstalled\reinstalled DM, it didn't completely delete the reg keys. I'm going to have him try Revo Uninstaller and try it again. From: [email protected] To: [email protected] Date: Thu, 18 Feb 2010 14:47:23 -0600 Subject: RE: BB wont' sync with O2003 calendar OK it has been a few years since I dealt with this but I am assuming you are not using a BB server but the Desktop Manager which uses something like Activesync. When I did this I would delete the data store on the Desktop(computer) and then let it resync and pull everything down and sync again. However it appears you already have your appointments deleted so I am not sure how well that would work. I actually had a batch file to do this but that computer is no longer with our office. Maybe I have an old version I could look up tonight when I get home. From: paul d [mailto:[email protected]] Sent: Thursday, February 18, 2010 2:07 PM To: NT System Admin Issues Subject: BB wont' sync with O2003 calendar Somehow the user plugged in his BB and erased most of the appointments in his Outlook 2003 calendar. From what he said, it (and don't chuckle, I'm not a BB expert) when synchronizing, basically deleted all the appointments from the Outlook calendar but kept them on his BB. Now, when he tries to sync it up again, it gets up to 233 out of 243 appointments and then fails. Error logs reports, in part: DesktopMgr caused an Access Violation (0xc0000005) in module MsOutlookApi.dll. >From the research I've done, it appears it could be a bad recurring >appointment. That makes sense as it does fail after doing 233 records. My question: is there a way to determine which recurring appointment caused the problem? Thanks, And on a totally OT subject, I get the Healtchare IT Strategist email and I laughed out loud when I read this article's headline: “Grants Link pregnant W. Virginia women, specialists.” Hotmail: Trusted email with Microsoft’s powerful SPAM protection. Sign up now. Hotmail: Trusted email with powerful SPAM protection. Sign up now. _________________________________________________________________ Hotmail: Free, trusted and rich email service. http://clk.atdmt.com/GBL/go/201469228/direct/01/ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
