Richard,

That thread mentioned problems with Embassy Trust Suite. Just curious if
anyone who's having problems with upgrading to Vipre 4 is running Embassy?
My boss' laptop had that problem when I first got Vipre back in December and
after opening a ticket with support, they told me to uninstall Embassy and
make sure that the dll file was removed.

 

John-AldrichTile-Tools

 

From: Richard Stovall [mailto:[email protected]] 
Sent: Thursday, March 11, 2010 12:06 PM
To: NT System Admin Issues
Subject: Re: VIPRE 4 - bad updated installer (4275)

 

By chance do they have Broadcom NICs?

 

http://supportforums.sunbeltsoftware.com/messageview.aspx?catid=27
<http://supportforums.sunbeltsoftware.com/messageview.aspx?catid=27&threadid
=3477&highlight_key=y&keyword1=broadcom>
&threadid=3477&highlight_key=y&keyword1=broadcom

 

 

On Thu, Mar 11, 2010 at 12:01 PM, Bob Fronk <[email protected]> wrote:

What was happening to you?

 

We had 3 PCs get hosed by a Vipre upgrade from 3 to 4.  Windows XP.  PC
would boot, then pop a service error and shut down.

 

--

 

Bob Fronk

[email protected]

 

From: [email protected] [mailto:[email protected]] 
Sent: Thursday, March 11, 2010 10:06 AM
To: NT System Admin Issues
Subject: VIPRE 4 - bad updated installer (4275)

 


OK folks, after my series of rants, we have figured out that most if not all
of my problems with VIPRE 4 are the result of installing an "update". 

If you downloaded VIPRE 4 Enterprise between FRI 5-MAR and TUE 9-MAR, but
have not yet installed it, DELETE IT!  Go back and download another
installer.  This version (4.0.4275) is known to be so bad that SB pulled it.


I downloaded a copy of the original server release last WED, and I installed
it on MON.  TUE, I saw (on my dashboard) that an update was available.
Looking back at things, I see that MON night ALL my agents updated their DEF
files with no issues. 

All my problems (and rants) began after installing 4275.  There have been no
DEF updates pushed out, etc.  All attempts to push out an agent from the
server were done after installing 4275.  (I ran manual DEF updates on my own
workstation WED.  I then ran it on a server.  My DEFs are stuck at WED late
morning.  On the server, the DEFs update deleted VIPRE!) 

I am currently awaiting word as to if I can "fix things" by re-installing
4265 (or will that make things even worse)?  Project manager, on the forums
replying to a similar rant, says some fixes will be posted (after testing)
hopefully by tomorrow (FRI). 

Thanks for your patience.  Again, if you have v. 4.0.4265, you probably have
an excellent product.  If your install is mostly dysfunctional, check to see
if it is v. 4.0.4275.
-- 
Richard D. McClary 
Systems Administrator, Information Technology Group 
ASPCAR 
1717 S. Philo Rd, Ste 36 
Urbana, IL  61802 
  
[email protected] 
  
P: 217-337-9761 
C: 217-417-1182 
F: 217-337-9761 
 <http://www.aspca.org/> www.aspca.org 
  

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