Embassy Suite issues should be resolved with VIPRE 4.  We had to write a fair 
amount of code around this rather curiously developed program.

We have a new hotfix for 4.0 coming out shortly (Monday is the target) that 
should resolve Richard's problems with deployments.

Alex


From: [email protected] [mailto:[email protected]]
Sent: Thursday, March 11, 2010 12:30 PM
To: NT System Admin Issues
Subject: RE: VIPRE 4 - bad updated installer (4275)


Aw, dell!

Actually, with previous versions of VIPRE (beginning w/early CSE and continuing 
through VIPRE 3.1+), none of our Dells have screamed, griped, or simply pouted 
quietly.  We're about a 98% Dell shop, and I believe they foise Embassy Sweat 
onto all their machines.  (At least they do on laptops, and those too have 
seemed to work.)

Thanks, though...
--
richard

"John Aldrich" <[email protected]> wrote on 03/11/2010 11:24:44 AM:

> Richard,
> That thread mentioned problems with Embassy Trust Suite. Just
> curious if anyone who's having problems with upgrading to Vipre 4 is
> running Embassy? My boss' laptop had that problem when I first got
> Vipre back in December and after opening a ticket with support, they
> told me to uninstall Embassy and make sure that the dll file was removed.
>
> [image removed] [image removed]
>
> From: Richard Stovall [mailto:[email protected]]
> Sent: Thursday, March 11, 2010 12:06 PM
> To: NT System Admin Issues
> Subject: Re: VIPRE 4 - bad updated installer (4275)
>
> By chance do they have Broadcom NICs?
>
> http://supportforums.sunbeltsoftware.com/messageview.aspx?
> catid=27&threadid=3477&highlight_key=y&keyword1=broadcom
>
>
> On Thu, Mar 11, 2010 at 12:01 PM, Bob Fronk <[email protected]> wrote:
> What was happening to you?
>
> We had 3 PCs get hosed by a Vipre upgrade from 3 to 4.  Windows XP.
> PC would boot, then pop a service error and shut down.
>
> --
>
> Bob Fronk
> [email protected]
>
> From: [email protected] [mailto:[email protected]]
> Sent: Thursday, March 11, 2010 10:06 AM
> To: NT System Admin Issues
> Subject: VIPRE 4 - bad updated installer (4275)
>
>
> OK folks, after my series of rants, we have figured out that most if
> not all of my problems with VIPRE 4 are the result of installing an "update".
>
> If you downloaded VIPRE 4 Enterprise between FRI 5-MAR and TUE 9-
> MAR, but have not yet installed it, DELETE IT!  Go back and download
> another installer.  This version (4.0.4275) is known to be so bad
> that SB pulled it.
>
> I downloaded a copy of the original server release last WED, and I
> installed it on MON.  TUE, I saw (on my dashboard) that an update
> was available.  Looking back at things, I see that MON night ALL my
> agents updated their DEF files with no issues.
>
> All my problems (and rants) began after installing 4275.  There have
> been no DEF updates pushed out, etc.  All attempts to push out an
> agent from the server were done after installing 4275.  (I ran
> manual DEF updates on my own workstation WED.  I then ran it on a
> server.  My DEFs are stuck at WED late morning.  On the server, the
> DEFs update deleted VIPRE!)
>
> I am currently awaiting word as to if I can "fix things" by re-
> installing 4265 (or will that make things even worse)?  Project
> manager, on the forums replying to a similar rant, says some fixes
> will be posted (after testing) hopefully by tomorrow (FRI).
>
> Thanks for your patience.  Again, if you have v. 4.0.4265, you
> probably have an excellent product.  If your install is mostly
> dysfunctional, check to see if it is v. 4.0.4275.
> --
> Richard D. McClary
> Systems Administrator, Information Technology Group
> ASPCA(r)
> 1717 S. Philo Rd, Ste 36
> Urbana, IL  61802
>
> [email protected]
>
> P: 217-337-9761
> C: 217-417-1182
> F: 217-337-9761
> www.aspca.org
>
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