We're using Windows Server 2K3 NtBackup to backup our servers to tape. >From time to time, a backup job doesn't run, and in trying to get the backup to run, we ultimately have to reboot the server that runs the backup. I've even uninstalled and reinstalled the tape drive and it shows as connected. When the backup job runs, it gets as far as "preparing" to do the shadow backup and then times out. It senses the tape, but the job never gets past the "preparing to copy" stage. Invariably the server reboot solves the problem, but I don't like to have to do the reboot. Anyone here have any ideas as to the cause of the problem and a fix that won't require a reboot?
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