Have you looked into the VSS status when the backup fails? I've found VSS
writer failures to choke just about any backup app and a reboot of the
server being backed up is really about the only thing that clears the VSS
writer status...

***********************
Charlie Kaiser
[email protected]
Kingman, AZ
***********************  

> -----Original Message-----
> From: Murray Freeman [mailto:[email protected]] 
> Sent: Friday, March 12, 2010 8:10 AM
> To: NT System Admin Issues
> Subject: NTBACKUP PROBLEM
> 
> We're using Windows Server 2K3 NtBackup to backup our servers 
> to tape. From time to time, a backup job doesn't run, and in 
> trying to get the backup to run, we ultimately have to reboot 
> the server that runs the backup. I've even uninstalled and 
> reinstalled the tape drive and it shows as connected. When 
> the backup job runs, it gets as far as "preparing" to do the 
> shadow backup and then times out. It senses the tape, but the 
> job never gets past the "preparing to copy" stage. Invariably 
> the server reboot solves the problem, but I don't like to 
> have to do the reboot. Anyone here have any ideas as to the 
> cause of the problem and a fix that won't require a reboot?
>  
> 
> Murray Freeman
> 
> IT Manager
> 
>  
> 
> Association of Legal Administrators
> 
> 75 Tri-State International
> 
> Suite 222
> 
> Lincolnshire, IL  60069-4435
> 
> 847.267.1252 TEL
> 
> 847.267.1329 FAX
> 
> 847.267.1367 DIRECT
> 
> [email protected]
> 
> www.alanet.org
> 
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