Seems every Watchguard owner is a "Beta" tester. Their support is frustrating to say the least, and I have never had "them" actually figure out a problem, I've done it myself. My next look will be a Palo Alto - I'm done with UTM - Packet filtering - Bastardized Proxied firewalls. Application awareness is a much better idea and "True" SSL decryption all the better......
________________________________ From: Jeff Brown [mailto:[email protected]] Sent: Friday, March 12, 2010 12:09 PM To: NT System Admin Issues Subject: Re: Watchguard appliances 6+ years since we went through our "mess" with Watchguard, I'm still not completely over it, so I'll be happy to share. We had 5 units, 2 mid to large size firewalls and 3 SOHO devices. We never had any issues with the larger boxes, but every time we applied any kind of upgrade(CALS or VPN licenses) to one of the SOHO units it would crap out the whole network. Took lots of time to trace down because problems did not happen immediately... we chased our tails for hours several times and every time we rolled the firewalls back the issues went away. No logical connection between the firewall changes and the problems it caused. VERY frustrating. Switched to fortinet and have no regrets. On Fri, Mar 12, 2010 at 11:48 AM, Phillip Partipilo <[email protected]> wrote: Curious to hear of experiences with their appliances and support, as well as comparisons with competing products. I am ready to throw this thing off the roof, along with Pavel Checkov from the support department. Phillip Partipilo Parametric Solutions Inc. Jupiter, Florida (561) 747-6107 THIS ELECTRONIC MESSAGE AND ANY ATTACHMENTS ARE CONFIDENTIAL AND PROPRIETARY PROPERTY OF THE SENDER. THE INFORMATION IS INTENDED FOR USE BY THE ADDRESSEE ONLY. ANY OTHER INTERCEPTION, COPYING, ACCESSING, OR DISCLOSURE OF THIS MESSAGE IS PROHIBITED. IF YOU HAVE RECEIVED THIS MESSAGE IN ERROR, PLEASE IMMEDIATELY NOTIFY THE SENDER AND DELETE THIS MAIL AND ALL ATTACHMENTS. DO NOT FORWARD THIS MESSAGE WITHOUT PERMISSION OF THE SENDER. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
